Sr. Radiology Clinical Specialist (Current ARRT required) - West Coast

Medtronic•San Diego, CA

2d•$90,400 - $135,600

About The Position

The Senior Radiology Clinical Specialist provides clinical, technical, and product knowledge support to existing and potential customers and employees for O-Arm Imaging & Navigation products. The role covers the West Coast and requires 70–75% travel. At Medtronic Neuroscience, the position supports technologies and clinical care for neurological, spinal, and chronic pain conditions, with a focus on Cranial & Spinal Technologies.

Requirements

High school diploma or equivalent and 8+ years of experience, or an associate degree and 6+ years of experience, or a bachelor's degree and 4+ years of experience.
Current RT certification (ARRT).
Technical or related experience in medical devices, MedTech, healthcare, life sciences, or relevant industries.

Nice To Haves

Prior technical service, support, or training experience, or operating-room experience.
Knowledge of the operating-room environment and working around sterile fields.
Knowledge of anatomy and medical terminology.
Solid aptitude for using mechanical and electronic devices.
Experience in conflict management.

Responsibilities

Set up, support, and conduct O-Arm Intraoperative Imaging clinical evaluations and on-site installations with surgeons and potential customers.
Work with hospital physicists during O-Arm acceptance testing.
Troubleshoot system hardware and software to maximize system performance.
Maintain tools and test equipment and ensure they are calibrated.
Follow Standard Operating Procedures and complete required regulatory forms.
Identify and escalate quality improvements.
Provide telephone clinical support to customers.
Update customer databases with installed products, serial numbers, surgeons trained, site-specific information, open issues, part returns, and open calls.
Notify sales representatives about site issues requiring follow-up.
Attend customer meetings, shows, and conventions to provide technical support.
Follow Medtronic policies regarding travel and entertainment expenses.
Educate and train hospital personnel, including radiology and operating-room staff, and physicians.
Serve as a technical resource for surgeons, clinicians, and others being trained.
Partner with other Medtronic business representatives, mainly Cranial & Spinal Technologies, to drive equipment utilization.
Perform other duties as assigned or requested by management.

Benefits

Competitive salary and flexible benefits package.
Short-term incentive through the Medtronic Incentive Plan (MIP).
Health, dental, and vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
Life insurance and long-term disability leave for eligible regular employees working 20 or more hours per week.
Dependent daycare spending account and tuition assistance/reimbursement for eligible regular employees working 20 or more hours per week.
Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
Incentive plans for all regular employees.
401(k) plan with employer contribution and match.
Short-term disability, paid time off, and paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan for vice presidents and above, or subject to IRS earning minimums.