Senior Quality Manager

Motorola Solutions•Elgin, IL

9d•Hybrid

About The Position

Motorola Solutions is hiring a Senior Quality Manager in Supply Chain - Product Quality. The role defines and executes a multi-year quality strategy across the product lifecycle, from design gate through aftermarket service, and drives improvements in product reliability, manufacturing yield, and operational efficiency across the global enterprise. The manager works with Systems Integration project stakeholders, international deployment teams, and business leadership to align quality metrics with business needs. The position oversees field deployment process quality, analyzes the downstream effects of system deployments to identify product and process improvements, and manages internal audits to support adherence to the Quality Management System (QMS), ISO 9001 standards, and regulatory requirements. It also leads root cause analysis and corrective and preventive actions (CAPA) for quality issues affecting project deployments, using data analysis and quality tools to promote operational excellence and eliminate waste. The role requires a bachelor's degree and at least five years of applicable experience in quality management or systems integration. Travel and relocation are not provided. The target base salary range is $120,300 to $180,000; the actual offer depends on job-related knowledge, skills, and experience.

Requirements

Bachelor's degree.
At least 5 years of applicable experience in quality management or systems integration.
Strong background in quantitative analysis and data science, including the ability to comprehend, analyze, and interpret complex technical documents.
Proficiency in data management methods and statistical analysis tools.
Demonstrated ability to define strategic roadmaps, drive organizational change, and present complex technical strategies to leadership.
Working knowledge of ISO 9001 and/or CMMI standards.

Nice To Haves

Six Sigma Black Belt or Green Belt certification.
ASQ Certified Manager of Quality (CMQ) certification.
ASQ Certified Quality Auditor certification.
Prior experience in the telecommunications industry.

Responsibilities

Define and execute a multi-year quality strategy covering the product lifecycle from design gate to aftermarket service.
Drive systemic improvements in product reliability, manufacturing yield, and operational efficiency across the global enterprise.
Partner with Systems Integration project stakeholders, international deployment teams, and business leadership to align quality metrics with business needs.
Enforce field deployment processes and verify process capability.
Analyze downstream impacts from system deployments and translate findings into applicable product and process improvements.
Manage internal audit programs to support compliance with the QMS, ISO 9001 standards, and regulatory requirements.
Lead root cause analysis and execute corrective and preventive actions (CAPA) for quality issues affecting project deployments.
Use data analysis and quality tools to eliminate waste and improve system deployment capabilities.