Senior Quality Manager

Smiths Group•Elmwood Park, NJ

About The Position

The Senior Quality Manager leads the Quality organization and drives and executes its vision. The role is responsible for fostering a quality culture in an aerospace organization and ensuring compliance with customer and industry requirements. The manager is accountable for maintaining and improving all aspects of the Quality System, including AS9100 and NADCAP, and serves as the primary customer contact for quality concerns. The position also supports the company’s culture and values, ensures compliance with internal procedures and customer and industry standards, maintains an effective root-cause and corrective-action system, implements process-control tools, and leads continuous-improvement efforts in collaboration with Production. The role manages collection, analysis, and reporting of quality data, including rework, scrap, and cost of quality. Other tasks may be assigned by the supervisor.

Requirements

  • At least 5 years of quality experience in manufacturing.
  • Ability to multitask and work with people across multiple departments and projects.
  • Ability to recover quickly from stressful situations.
  • Ability to lead teams and build relationships, including leading employees in quality-focused events such as dives and process mapping.
  • Initiative and resourcefulness; ability to find answers independently and adapt to a changing environment while working individually and as part of a team.
  • Ability to be accountable for outcomes even when no one reports directly to the role.
  • Self-motivated and comfortable staying busy.
  • Confidence in communicating with customers while remaining humble.
  • Curiosity, willingness to ask questions, ability to communicate across the company, and desire to learn.
  • Ability to handle confidential material sensitively.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Lead the Quality organization and drive and execute its vision.
  • Promote a quality culture and ensure compliance with customer and industry requirements.
  • Maintain and improve all aspects of the Quality System, including AS9100 and NADCAP.
  • Serve as the primary customer contact for quality concerns.
  • Embrace and act in accordance with Kreisler culture and values, and communicate in a way that supports STS Aerospace’s culture and values.
  • Ensure the company meets requirements in internal procedures and customer or industry standards.
  • Maintain a root-cause and corrective-action system that prevents duplicate nonconformances through effective corrective actions.
  • Implement process-control tools to ensure control and comply with customer requirements, such as PPAP, standard work, SPC, and KPC.
  • Coordinate, participate in, and lead continuous-improvement efforts in collaboration with Production.
  • Manage collection, analysis, and reporting of quality data, including rework, scrap, and cost of quality.
  • Perform other tasks, duties, or responsibilities requested by the supervisor.
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