Senior Quality Manager

DPR Construction•Monroe, LA

About The Position

The Senior Quality Manager builds and manages a network of quality professionals and peer leaders across project operations to meet quality expectations and foster professional growth. The role emphasizes establishing and integrating consistent quality assurance practices and behaviors across projects. It oversees the development and implementation of quality strategies, ensuring they are integrated, prioritized, and support project and company goals within existing frameworks. The manager assesses quality needs, drives adoption of quality frameworks and operational models, provides training and facilitation, and maintains communication to reinforce quality ownership and accountability.

Requirements

  • Bachelor’s degree in construction management, engineering, or a related field, or equivalent experience.
  • 8–10 years of experience in quality assurance, quality control, project management, or a related field.
  • 3–5 years of experience in a managerial or program leadership capacity.
  • American Society for Quality (ASQ) Certified Manager of Quality / Organizational Excellence (CMQ/OE) certification.

Responsibilities

  • Oversee implementation and maintenance of quality frameworks, including integration with other operational processes, so products and services consistently meet project and company expectations.
  • Lead and manage quality coordinators and specialists by providing direction, coaching, and performance oversight.
  • Support early project quality planning to define expectations, identify risks, and integrate quality into delivery strategies.
  • Review and support resolution of complex quality issues, ensuring corrective and preventive actions are implemented.
  • Track and analyze quality performance data to identify trends and recommend improvements.
  • Collaborate with operational leadership, field leadership, and functional partners to reinforce quality ownership and accountability.
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