Senior Quality Manager
About The Position
The Senior Quality Manager will define and execute a multi-year quality strategy across the product lifecycle, from design gate through aftermarket service. The role drives systemic improvements in product reliability, manufacturing yield, and operational efficiency across the global enterprise, while partnering with Systems Integration project stakeholders, international deployment teams, and business leadership to align quality metrics with business needs. The position oversees process quality, lifecycle performance, compliance and governance, issue resolution, and continuous improvement for International Systems Integration. It ensures adherence to the Quality Management System (QMS), ISO 9001 standards, and regulatory requirements, and uses data analysis and quality tools to improve system deployment capabilities.
Requirements
- Bachelor’s degree.
- At least 5 years of applicable experience in quality management or systems integration.
- Strong background in quantitative analysis and data science, including the ability to comprehend, analyze, and interpret complex technical documents.
- Proficiency in data management methods and statistical analysis tools.
- Demonstrated ability to define strategic roadmaps, drive organizational change, and present complex technical strategies to leadership.
- Working knowledge of ISO 9001 and/or CMMI standards.
Nice To Haves
- Six Sigma Black Belt or Green Belt certification.
- ASQ Certified Manager of Quality (CMQ) certification.
- ASQ Certified Quality Auditor certification.
- Prior experience in the telecommunications industry.
Responsibilities
- Enforce field deployment processes and verify process capability.
- Analyze downstream impacts from system deployments and translate findings into applicable product and process improvements.
- Manage internal audit programs to ensure the International Systems Integration business adheres to the Quality Management System (QMS), ISO 9001 standards, and regulatory requirements.
- Lead root cause analysis and execute corrective and preventive actions (CAPA) for quality issues affecting project deployments.
- Drive operational excellence through data analysis and quality tools to eliminate waste and improve system deployment capabilities.
- Define and execute a multi-year strategy across the product lifecycle, from design gate to aftermarket service.
- Drive systemic improvements in product reliability, manufacturing yield, and operational efficiency across the global enterprise.
- Partner with Systems Integration project stakeholders, international deployment teams, and business leadership to align quality metrics with business needs.
Benefits
- Incentive bonus plans.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- 10 paid holidays.
- Generous paid time off packages.
- Employee stock purchase plan.
- Paid parental and family leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
