Senior Quality & Maintenance Business Analyst

Schneider Electric•Franklin, OH

26d•Hybrid

About The Position

An exciting opportunity for a Senior Quality & Maintenance Business Analyst has opened with the ERP Business Transformation program as we deploy SAP across North America plants. The primary responsibility of this position is to ensure a successful transformation for the business, specifically in Quality & Maintenance as we move away from legacy systems into the future state, utilizing the latest version of SAP. Additionally, you will work with an agile mindset and a focus on continuous improvement to add value to Global Supply Chain.

Requirements

Bachelor’s degree in supply chain, manufacturing/industrial engineering, business or related field required.
3+ 3-5 years of experience in customer service & quality with experience in plant maintenance operations.
3+ years of experience in quality processes within manufacturing plants (Incoming inspection, in process inspection, final inspection) & maintenance.
Strong data analysis skills.
Change management and communication skills.
Leadership and management skills.
Listening, negotiation, decision making, problem solving.
Aptitude in learning and working in new IT systems.
Ability to collaborate and work in a multicultural environment.

Responsibilities

Lead in the identification of Quality & Maintenance business requirements and development of the customer story backlog for SAP.
Serve as a Change Agent, supporting the Product Owner in resolving issues between legacy and future state ERP systems.
Manage transfer of SAP knowledge to Key Users, data owners, and local management team.
Work with key stakeholders to identify and understand their needs.
Capture feedback from users and identify “enhancements” of existing functionality.
Lead and participate in stakeholder workshops.
Create/Validate End to End Process Flows for manufacturing plants.
Contribute to localization of project documentation (training materials, test scripts, etc.).
Be accountable for site readiness (planning, support, audit, training).
Be the business representative for the program with understanding of current Quality & Maintenance processes and systems.
Be accountable for Business Transformation, Solution decisions, Data accuracy, and Organizational Change Management.
Participating in End User Training.
Hold the Key Users and Data Owners accountable for project deliverables.
Lead the Key Users & project team participation in solution testing.