Senior Quality Control, Gummy Specialist

Hims & Hers • Mesa, AZ

8d • Onsite

About The Position

Hims & Hers is seeking an experienced Senior Quality Control Specialist, Gummies to join its Quality Unit in Mesa, Arizona. The role supports continuous improvement and customer-focused quality outcomes. Reporting to the Quality Control Manager, the specialist inspects and tests products before, during, and after compounding to ensure compliance with company and regulatory standards. The role also performs and leads activities in compounding suites that support disposition of products and raw materials, assists with environmental monitoring and batch reviews, and supports other quality operations.

The position works Monday through Friday on either a 6:00 a.m.–2:30 p.m. shift or a 1:30 p.m.–10:00 p.m. shift. Occasional travel may be required. The role involves working with hazardous drugs and wearing required personal protective equipment. Medical approval is required to wear respiratory protection. Physical duties include walking, standing, squatting, bending, and lifting, including lifting up to 50 pounds. Associates must acknowledge potential reproductive, teratogenic, and carcinogenic risks associated with handling certain hazardous drugs.

Requirements

• Bachelor of Science in chemistry, microbiology, biology, quality management, engineering, or a related discipline.
• 1–3 years of gummy formulation or process control experience in a regulated environment.
• 3+ years of experience in quality assurance/control, process or quality engineering, and/or product formulation.
• 1–3 years leading process improvements within a regulated facility.
• Experience using a pH meter, water activity meter, and Brix refractometer.
• Pharmacy Technician license, or ability to obtain one within the first six months of employment.
• Working knowledge of USP-NF standards <795> and <800>, including monographs.
• Strong interpersonal, communication, and technical writing skills.
• Understanding of product testing and best practices for testing products against defined specifications.
• Computer skills with Word, Excel, PowerPoint, and Google platform applications.
• Strong decision-making, data collection and analysis, organizing, and planning skills.
• Working knowledge and application of statistical analysis, including probability and trend analysis.
• Knowledge and experience in good documentation practices and facility auditing.
• Willingness to learn, work, and assist or train in pharmacy-related tasks, and ability to adapt to fast-changing conditions.
• Willingness to travel occasionally.
• Ability to wear required PPE while working with hazardous drugs and medical approval to wear negative- or positive-pressure respiratory protection.
• Ability to acknowledge understanding of potential health risks from handling certain hazardous drugs.
• Ability to meet the stated physical demands, including lifting up to 50 pounds.

Responsibilities

• Lead cross-functional initiatives from concept through execution for quality control oversight of gummy compounding processes.
• Escalate compounding challenges to appropriate stakeholders.
• Align teams to develop enhanced quality parameters for gummy compounding.
• Perform in-process and post-production quality checks, including testing and assessing products in compounding suites.
• Perform line clearance where applicable.
• Provide reports and trending data to QA management.
• Support departments in reporting, handling, and escalating investigations.
• Support external manufacturer non-conformance investigations to improve quality processes.
• Support the change control system by providing improvement solutions.
• Support pharmacy quality processes, including inspections, pH meter and scale checks, investigations of non-conformances, deviations, and complaints, corrective actions, and training activities.
• Document and review records, including generating SOPs, reviewing batch records, accepting COAs, and working with USP monographs.
• Recommend training needs and provide reports to the QC Supervisor and Lead Pharmacist to support compliance with quality standards.
• Ensure compliance with USP <795>, USP <800>, and cGMP cleaning standards where applicable.
• Assist with third-party and internal audit activities as required.
• Assist with management of samples sent to contract laboratories for process validation testing.

Benefits

• Competitive salary and equity compensation for full-time roles.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Comprehensive medical, dental, and vision benefits.
• Parental leave.
• Employee Stock Purchase Program (ESPP).
• 401(k) benefits with employer matching contribution.
• Costs covered and assistance provided to obtain a Pharmacy Technician license and trainee hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior