Senior Property Manager — Charlotte, NC
About The Position
NOAH Property Management is hiring a Senior Property Manager to oversee the operational and financial performance of a 250+ unit apartment community in Charlotte, North Carolina. The role directs community activities to achieve company and ownership financial and business objectives, and is responsible for personnel management, leasing, collections, resident services, maintenance, revenue growth, capital improvements, reporting, and compliance with applicable laws and company policies. The position is supported by centralized leasing, collections, and maintenance teams, as well as the company CEO. NOAH Property Management is a Greenville, South Carolina–based operator of workforce apartment communities and is expanding into Charlotte. The company manages housing for residents earning 60–80% of Area Median Income, with an emphasis on high-quality, technology-driven management, resident dignity, and economic mobility. Its resident services include 24/7 live support, positive credit reporting, flexible rent payment options, a security deposit alternative, and connections to local nonprofit services. NOAH uses AI and automation for routine work so its teams can spend more time with residents.
Requirements
- Bachelor's degree or at least 7 years of multifamily property management experience, or an equivalent combination of education and experience.
- At least 2 years as the property manager of record at a community of 300 or more units.
- Experience supervising both office and maintenance teams.
- Strong knowledge of budgeting, financial reporting, and operational controls.
- North Carolina Real Estate License.
- Valid driver's license.
- Availability to work one Saturday per month from 10:00 a.m. to 2:00 p.m.
- Strong leadership, interpersonal, and communication skills.
- Sound judgment and problem-solving abilities.
- Ability to analyze data and make informed operational decisions.
- Proficiency with property management software, spreadsheets, and word processing programs.
Nice To Haves
- CAM, CAPS, ARM, or similar designation.
- Bilingual English/Spanish.
Responsibilities
- Hire, train, coach, and supervise on-site personnel, including maintenance staff, to promote performance and accountability.
- Conduct performance evaluations, manage employee relations, and partner with Human Resources on staffing decisions.
- Lead staff meetings, manage schedules, and ensure appropriate on-call and emergency coverage.
- Oversee the property budget, capital expenditures, and monthly variance reporting to meet revenue and expense targets.
- Manage rent collections, delinquencies, payment plans, deposits, and legal actions in partnership with central collections and in compliance with North Carolina landlord-tenant law.
- Oversee the on-site leasing team and centralized support for traffic, tours, application approvals, and timely move-ins.
- Manage lease renewals, rent increases, and resident communications.
- Ensure resident requests are addressed promptly and promote resident satisfaction.
- Conduct regular property inspections and oversee maintenance operations and preventive maintenance programs.
- Coordinate with the Maintenance Supervisor and outside contractors to ensure timely, cost-effective repairs.
- Ensure vacant units are market-ready on schedule and the community maintains strong curb appeal.
Benefits
- Performance bonuses of up to $1,500 per month.
- 25% rent discount.
- Career growth opportunity to advance into Regional Head of the Charlotte market as the company grows.
- $500 employee referral bonus for each new hire.
- Support for CAM, CAPS, and ARM designations.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off starting at 10 days per year and increasing to 20 days with tenure, plus 3 paid sick days.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
