Senior Property Claims Specialist - Commercial (Inside Desk)
About The Position
The Senior Property Claims Specialist resolves commercial property claims in a timely and professional manner while working with insureds. This is an inside desk-adjuster position performed in a hybrid arrangement, reporting to an office in Charlotte-Ballantyne, North Carolina; Woodbury, Long Island; or New Hartford, New York. The specialist investigates claims, determines coverage, prepares scopes, and adjusts commercial-line losses through disposition. The position involves substantial personal contact with insureds, their legal representatives, and customer agents, with occasional contact with law enforcement officials. The specialist handles a high volume of claims independently, with limited supervision, within assigned authority; submits reports within required time frames; follows corporate policies and procedures; and performs other assigned duties. Adjuster licenses must be obtained in assigned states within the company’s required timeframe and maintained throughout employment. This is a full-time, salaried, exempt position and is not eligible for overtime. The salary range is $77,000–$105,000. Final compensation depends on factors including experience, location, education, certifications, responsibilities, and other qualifications.
Requirements
- Four-year college degree or equivalent experience.
- 3–4 years of adjusting experience in first-party property lines of business.
- Commercial property claims experience.
- Obtain and maintain adjuster license(s) in the state(s) assigned, within the company’s required timeframe.
Responsibilities
- Investigate commercial property claims, make coverage determinations, prepare complete scopes, and adjust losses through disposition.
- Communicate with insureds, their legal representatives, customer agents, and occasionally law enforcement officials.
- Independently handle and settle a high volume of claims within assigned authority, with limited supervision.
- Submit reports within time frames specified by the Claims Technical Manual or by a supervisor or manager.
- Conform to corporate policies and procedures.
- Perform other duties as assigned.
- Obtain and maintain adjuster licenses for assigned states within the company’s required timeframe.
Benefits
- Medical and prescription drug benefit
- Dental benefit
- Vision benefit
- Life insurance and disability benefits
- 401(k) Profit Sharing and Investment Plan, including an annual company financial contribution and discretionary profit-sharing contribution based on company financial results
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition assistance, training, and professional designations
- Company-paid family leave
- Adoption/surrogacy assistance benefit
- Voluntary group accident insurance, hospital indemnity, critical illness, legal, identity theft protection, and pet insurance
- Student loan refinancing services
- Care.com membership with backup care and senior solutions
- Business travel accident insurance
- Matching Gifts program
- Paid volunteer day
- Employee referral award program
- Wellness programs
- Personal insurance discount
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What This Job Offers
Job Type
Full-time
Career Level
Senior
