Senior Project Manager, Technology Enablement & Quality Transformation - Remote
About The Position
The Senior Project Manager, Technology Enablement & Quality Transformation leads complex technology initiatives supporting a large Quality organization across multiple operational capabilities. The role bridges business, operations, quality, and technology teams to deliver strategic initiatives, modernization efforts, automation solutions, and process improvements. The position provides leadership across large-scale programs and projects while supporting technology strategy development, portfolio planning, operational readiness, and executive decision-making. It advances organizational transformation through technology enablement, data-driven recommendations, process optimization, and solutions that improve quality outcomes, operational efficiency, and scalability. The role partners with senior leadership and technical, product, business, and vendor teams to identify opportunities, develop recommendations, coordinate portfolios, and deliver solutions. It includes project governance, executive reporting, risk and resource management, change management, performance measurement, and mentoring project team members. The position may be performed remotely from anywhere in the U.S. However, hires in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Remote employees must comply with UnitedHealth Group’s Telecommuter Policy.
Requirements
- 10+ years of experience managing large-scale technology, operational, or business transformation initiatives.
- Demonstrated experience leading complex cross-functional projects involving multiple stakeholders and business functions.
- Experience supporting technology modernization, automation, process improvement, or digital transformation programs.
- Solid understanding of project management methodologies, governance frameworks, and delivery best practices.
- Experience developing executive communications, business cases, status reports, and strategic recommendations.
- Ability to manage project budgets, timelines, risks, dependencies, and resource planning.
- Strong stakeholder management and relationship-building skills, including interaction with senior leaders and executives.
- Experience facilitating prioritization discussions and coordinating work across multiple teams and business areas.
- Exceptional communication, organizational, analytical, and problem-solving skills.
- Driver’s License and access to reliable transportation.
Nice To Haves
- Bachelor's degree in Information Technology, Business Administration, Healthcare Administration, Engineering, or a related field.
- Project Management Professional (PMP), Agile, Scrum, or related certifications.
- Healthcare, health services, payer, provider, quality, operations, or regulated-industry experience.
- Experience supporting technology organizations responsible for enterprise applications, workflow management, automation, analytics, or cloud platforms.
- Familiarity with AI, machine learning, intelligent automation, or emerging technology solutions.
- Experience managing vendor relationships and third-party technology partners.
- Knowledge of portfolio management principles, strategic planning processes, and organizational change management.
Responsibilities
- Lead complex cross-functional programs and projects supporting Quality, Operations, and Technology organizations.
- Manage strategic initiatives involving automation, workflow modernization, AI-enabled solutions, cloud-based technologies, and operational improvement.
- Partner with senior leadership to identify opportunities, develop business cases, and recommend actions aligned with organizational goals and technology priorities.
- Coordinate project portfolios across business capabilities to support alignment, resource optimization, and execution.
- Facilitate strategic planning, roadmap development, prioritization discussions, and execution tracking.
- Drive technology enablement that improves workforce productivity, operational efficiency, audit effectiveness, and quality outcomes.
- Collaborate with technical teams, product owners, business stakeholders, and vendors to deliver solutions to operational challenges.
- Lead project governance, executive reporting, risk management, issue resolution, and stakeholder communications.
- Develop and maintain project plans, financial forecasts, resource plans, implementation schedules, and performance metrics.
- Support organizational transformation through change management, training, communication, and adoption planning.
- Identify process-improvement and automation opportunities through data analysis and operational performance review.
- Establish key performance indicators and reporting frameworks to measure project outcomes and business value.
- Ensure compliance with organizational governance, security standards, regulatory requirements, and operational controls.
- Mentor project managers, analysts, and team members and promote continuous improvement and delivery excellence.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution, subject to eligibility requirements.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
