Senior Project Manager (Saginaw, MI)

Morley • Saginaw, MI

8h • Hybrid

About The Position

As a Senior Project Manager at Morley, you will lead the simultaneous execution of multiple complex, cross-functional initiatives for the Business Process Outsourcing (BPO) group, supporting Fortune 500 clients. You will bring clarity and discipline to timelines, risk management, and change efforts, while partnering with a positive, roll-up-your-sleeves mindset team. The Senior Project Manager serves as a primary point of accountability for project performance, stakeholder communication, and continuous improvement across assigned initiatives. This is an on-site role, with potential for a hybrid schedule for the right candidate.

Requirements

• Strong skills in project planning, risk management and mitigation, and stakeholder communication
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Strong written and verbal communication skills
• Strategic thinking with strong execution discipline
• Attention to detail with a focus on outcomes
• Ability to lead and influence across cross-functional teams
• Bachelor’s degree in business, project management or a related field (or equivalent experience)
• Proven experience managing complex, multi-workstream projects
• Able to work on site at our office in Saginaw, Michigan, as needed
• Able to work the following hours: Monday - Friday, 8 a.m. to 5 p.m. Eastern time
• Flexible to support after standard work hours or on weekends if needed to complete high-priority projects or accommodate client schedules

Nice To Haves

• Project Management Professional (PMP) or equivalent certification
• Experience managing client-facing or contract-based projects
• Experience in business process outsourcing (BPO), operations, technology or service delivery environments
• Project management software experience in systems such as Asana, MS Project, Jira, etc.

Responsibilities

• Develop comprehensive project plans, schedules and deliverables based on approved statements of work and business requirements
• Identify, secure and coordinate resources (team members, subject matter experts and leadership stakeholders)
• Lead project meetings and ensure alignment on goals, roles, timelines and success metrics
• Track progress and proactively adjust timelines, resources or scope as needed to maintain delivery commitments
• Hold team members accountable for completing tasks and deliverables on time
• Manage critical path activities so milestones and outcomes aren’t compromised
• Provide clear project status updates, including dashboards and report card measures as needed
• Identify risks early and create mitigation strategies based on project complexity and risk profile
• Track issues, drive resolutions and escalate when needed to protect outcomes
• Manage scope changes through formal change control processes to stay aligned with contractual and business expectations
• Serve as the main point of contact for project status, risks and deliverables
• Prepare and deliver regular status reports to internal leaders and client stakeholders
• Keep communication clear and timely across cross-functional teams to maintain alignment and accountability
• Ensure quality assurance checkpoints are completed in accordance with organizational standards
• Confirm deliverables meet defined requirements before milestone or final delivery
• Maintain accurate project documentation in the right systems throughout the project lifecycle
• Lead formal project closeout activities, including final reporting and documentation validation
• Confirm all contractual and operational requirements are complete
• Capture lessons learned and recommend improvements for future projects
• Secure project approvals and signoff from key stakeholders
• Coach and mentor project team members and project managers as needed
• Model strong accountability, problem-solving and decision-making
• Collaborate effectively across operations, IT, finance, compliance and other teams
• Build cohesion across functional groups and keep teams focused on outcomes
• Celebrate milestones and recognize contributions and performance

Benefits

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance
• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree