Program Administrator - Events (Saginaw, MI)

MorleySaginaw, MI
Hybrid

About The Position

This is an early career role in administration based at Morley in Saginaw, Michigan, within the Meetings & Incentives group. The role involves running travel programs around the world for Fortune and Global 500 clients. The Program Administrator will ensure participants receive necessary materials and information for trip enrollment and preparation, aiming to make them feel cared for and ready for a great on-site experience. The position offers a hybrid schedule, combining work from home with on-site work at the Saginaw, Michigan, campus, with more frequent on-site presence during initial training. The on-site environment is described as friendly and casual, located in Saginaw Township, with access to shopping, restaurants, a free on-site workout facility, and perks like tickets to local events.

Requirements

  • PC / web proficiency, including the Microsoft Office suite
  • Communication skills (spoken and written)
  • A positive, self-starter attitude with a solid work ethic, strong attention to detail and ability to meet deadlines
  • Excellent organizational and interpersonal skills
  • High school diploma or equivalent
  • Interest in the travel and events industry
  • One or more years’ experience in a relevant or related profession (administrative support, customer service center, banking representative or other role involving significant face-to-face / over-the-phone interaction)
  • Able to lift 25 lbs. of meeting materials
  • Able to stand, bend, stoop and walk
  • Able to support after hours to troubleshoot if needed
  • Able to work at our office in Saginaw, Michigan, when needed
  • High-speed internet access at home that you are able to connect to via Ethernet or landline
  • Secluded and distraction-free work environment

Responsibilities

  • Support client programs and internal clients
  • Communicate daily with fellow associates, program participants and vendors
  • Oversee / coordinate the program enrollment process
  • Serve as a resource to answer participant questions
  • Facilitate accurate reporting, documentation and filing
  • Carry out overall administrative tasks for programs as directed

Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance
  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)
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