Senior Project Manager - QSR/E-commerce domain
About The Position
The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Requirements
- 10+ years in Technical Program Management, Delivery Management, or Enterprise Software Delivery.
- Strong experience with: SDLC, Agile Delivery, Jira, Confluence, Enterprise Integrations, Data Migration, Release Management, Deployment Readiness
- Experience managing globally distributed teams.
- Strong stakeholder management and executive communication skills.
- Global Rollout & Localization Programs
Nice To Haves
- QSR, Retail Technology, Hospitality, eCommerce, POS Systems, Digital Ordering Platforms, Store Technology
Responsibilities
- Lead end-to-end delivery of Smart Ops and Digital Ordering initiatives.
- Manage: Discovery, Localization, Integration, Testing, Deployment Readiness, Hypercare, Transition to Support
- Drive governance, milestone tracking, dependency management, and risk mitigation.
- Coordinate enterprise integrations involving: APIs, Middleware, Payment Systems, Menu Platforms, Delivery Aggregators, Operational Systems
- Oversee: Data Migration, Cutover Planning, Release Readiness, Production Deployments, Global Market Readiness
- Support multi-country rollouts including: Language Localization, Currency Setup, Tax Configuration, Compliance Requirements, Menu Management, Drive training and change management readiness.
- Deliver executive reporting, escalation management, and program updates.
- Governance & Operations Manage: RAID Logs, KPIs, Delivery Dashboards, Dependency Tracking
- Ensure successful handoff to support teams after deployment.
Benefits
- Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
