Senior Project Manager – U.S. Healthcare Programs

Valeris•Remote, North Carolina, NC

About The Position

As a Senior Project Manager within the PMO, this role is responsible for end-to-end management of complex U.S. healthcare programs spanning operations, technology, compliance, and client delivery. The Senior Project Manager serves as the primary project leader, partnering with internal teams and external clients to deliver successful implementations and operational readiness while maintaining governance and regulatory compliance. This highly visible position calls for exceptional leadership, executive presence, communication, stakeholder management, and organizational skills. The successful candidate leads complex healthcare implementations in highly regulated environments and builds credibility with clients and senior leaders. The role also supports portfolio planning and the evolution of the Enterprise PMO through improved methodologies, governance, templates, delivery standards, and lessons learned. It includes mentoring junior project managers and fostering accountability, collaboration, delivery excellence, and exceptional client experiences.

Requirements

Current PMP certification maintained in accordance with PMI requirements.
Bachelor's degree or equivalent professional experience.
At least 8 years of project management experience leading complex U.S. healthcare programs from initiation to closure.
Ability to lead through ambiguity, make sound decisions with limited information, adapt to changing priorities, and bring structure to undefined situations.
Strong understanding of the U.S. healthcare ecosystem, including payer, provider, PBM, specialty pharmacy, care management, or patient support services.
Demonstrated experience leading client-facing implementation projects.
Hands-on experience in HIPAA-compliant environments.
Ability to manage multiple concurrent projects and competing priorities.
Experience leading cross-functional teams in highly regulated environments.
Strong knowledge of Waterfall, Agile, and Hybrid project management methodologies.
Advanced experience with Microsoft Project and Microsoft Office Suite.
Exceptional written, verbal, presentation, and executive communication skills.

Nice To Haves

MBA.
PMI-ACP certification.
Six Sigma Black Belt certification.
Flexibility to travel as needed.
Ability to type at least 35 words per minute with 97% accuracy.

Responsibilities

Lead complex, cross-functional healthcare implementation and operational initiatives from project initiation through transition to operations and project closure.
Develop, maintain, and execute project plans, schedules, milestones, budgets, resource plans, and critical path dependencies.
Establish and drive project governance in accordance with PMO methodologies, standards, and delivery best practices.
Facilitate project kickoffs, status meetings, steering committees, executive reviews, and decision-making forums.
Serve as the primary point of accountability for project execution and liaison between clients, executive sponsors, and cross-functional delivery teams.
Build partnerships with executive leadership, clients, and stakeholders through transparent communication and proactive engagement.
Manage stakeholder expectations, anticipate needs, resolve issues, and align stakeholders on objectives, priorities, and outcomes.
Prepare and deliver executive-level presentations, status reports, and recommendations.
Lead and coordinate teams across Operations, Technology, Product, Quality, Client Services, and other business functions.
Manage deliverables, timelines, interdependencies, and resource commitments to drive team accountability.
Identify risks, dependencies, and obstacles; implement mitigation strategies and maintain RAID logs with clear ownership and resolution.
Manage project scope through change control, assessing impacts to timelines, budgets, resources, and client commitments.
Escalate critical risks and issues with recovery plans, recommendations, and executive communication.
Develop and maintain executive dashboards, project health reports, KPI tracking, and portfolio reporting.
Monitor project financials, resource utilization, schedules, and delivery metrics to keep projects within approved parameters.
Maintain complete and accurate project documentation in accordance with PMO governance standards and regulatory requirements.
Support portfolio planning, resource forecasting, and executive portfolio reviews with project data, capacity insights, and delivery recommendations.
Enhance Enterprise PMO methodologies, governance processes, templates, and delivery standards.
Identify opportunities to improve project delivery, operational efficiency, and organizational maturity through process optimization and lessons learned.
Mentor and coach junior project managers and promote project management best practices.
Champion accountability, collaboration, delivery excellence, and successful business outcomes.

Benefits

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
Telehealth and Employee Assistance Program services.
Company match on Health Savings Account contributions.
Free basic life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and maximum of $300,000.
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability.
401(k) Retirement Savings Plan with 100% match on the first 5% contributed and immediate vesting.
Paid Time Off (PTO) and Sick Leave.
Nine paid holidays plus two floating holidays.
Opportunities for advancement and personal and professional growth.
A challenging, stimulating work environment that encourages new ideas.
An inclusive workplace and mission-driven culture.