Senior Project Manager, Better Bus Network

Massachusetts Bay Transportation Authority•Boston, MA

10d

About The Position

The Senior Project Manager, Better Bus Network supports the MBTA Better Bus Project’s multi-year Bus Network Redesign, which aims to make bus service more reliable and accessible. The role advances outstanding redesign elements by initiating design and engineering work, engaging municipalities and partner agencies, securing approvals, leading public outreach, and coordinating internal operational changes. The project portfolio may include major roadway corridor reconstructions, busway redesigns, accessibility upgrades, and transit-priority initiatives. The position leads project management during the 0–15% design stage and supports later delivery in collaboration with Capital Delivery, Service Planning, Operations, Safety, and other MBTA groups. The Senior Project Manager leads conceptual transit-priority design and manages project scopes, budgets, schedules, consultant and contractor procurement, contracts, agreements, approvals, reporting, and stakeholder coordination. The role also prepares project materials and presentations, attends meetings and work sites as needed, and ensures work is conducted in accordance with MBTA policies and applicable requirements. The position has no direct supervisory responsibilities.

Requirements

Bachelor's degree in Engineering, City and Regional Planning, Architecture, or a related field from an accredited institution, or an accepted experience-based substitution.
Five years of experience in planning, design, and/or construction of infrastructure, roadway, or transit projects.
Two years of experience leading activities of staff, consultants, or a cross-functional team.
Strong communication, analytical, organizational, time-management, and interpersonal skills.
Ability to collaborate effectively, act transparently, and apply sound problem-solving approaches.
Working knowledge of Microsoft Word, Excel, databases, and PowerPoint.
Ability to provide excellent customer service, resolve conflicts, and communicate professionally with customers, employees, vendors, and stakeholders.
Ability to work effectively with a diverse workforce and foster positive working relationships.
Ability to comprehend and respond clearly and efficiently to instructions, notices, and inquiries.
Ability to participate in local boards, committees, or municipal meetings, often during evening hours, as needed.
Ability to work independently, collaboratively as part of a team, or in a supervisory capacity.
Commitment to upholding the MBTA's rights and interests while maintaining constructive relationships with colleagues and partners.
Ability to read, comprehend, communicate, and respond to instructions and other information in English.
Ability to commute to assigned work locations in the Boston, Massachusetts metro area as required.
Ability to adhere to MBTA rules, regulations, collective bargaining agreements where applicable, and workplace policies.
Satisfactory work record for the two years immediately before the posting's closing date, subject to the stated exceptions.
Ability to pass applicable CORI, background, and medical screenings, which may include physical examination and drug and alcohol screenings.
Legally authorized to work in the United States on an unrestricted basis and able to provide a U.S. Social Security Number and complete Form I-9.

Nice To Haves

Seven years of experience in planning, design, and/or construction of infrastructure, roadway, or transit projects.
Experience leading multi-jurisdictional public-realm construction projects, such as street modifications or public infrastructure improvements.
Experience working on municipal- or state-level projects.
Familiarity with MBTA and MassDOT project delivery processes, environmental requirements, and permitting procedures.
Familiarity with NACTO, MassDOT, AASHTO, and MBTA engineering and construction standards.
Ability to read engineering plan sets from 15% through 100% design and interpret their implications for transit operations.
Experience managing multiple complex projects with diverse stakeholders.
Bachelor's degree in Civil Engineering, Traffic Engineering, City/Regional Planning, or Architecture.
Master's degree in Engineering or City and Regional Planning.
Registered Professional Engineer (PE) in Civil or Traffic Engineering.
Familiarity with NearMap, BlueBeam, and/or Trimble (E-Builder) software.

Responsibilities

Lead conceptual design activities for bus lanes, busways, traffic signals, streets, and intersections that prioritize bus riders and enable service changes.
Manage design and engineering consultant contracts to meet project requirements and contract cost and schedule requirements.
Develop project scopes, budgets, and schedules as part of the capital planning process.
Manage procurement of consultants and contractors as required.
Negotiate project assignments, task orders, amendments, and change orders, and make recommendations for approval.
Coordinate project tasks with MBTA Capital Delivery Department colleagues, including contract administration, field staff, and project coordinators.
Coordinate activities with MBTA colleagues, including Bus Operations, Systemwide Accessibility, and Information Technology.
Manage activity reporting in compliance with FTA and FHWA requirements.
Coordinate project activities with outside entities, including institutions, residents, and abutters.
Lead approvals processes, including environmental permits, real estate actions, and other permits and approvals.
Lead the creation, negotiation, and execution of interagency, municipal, and other third-party agreements.
Organize and prioritize workload and proactively identify project needs and requirements.
Prepare project correspondence, reports, charts, and presentations using Microsoft Word, Excel, databases, and PowerPoint.
Prepare for and present projects to elected officials, community groups, and others as necessary.
Work independently on complex tasks in a time-sensitive environment, follow up on required actions, and seek guidance as needed.
Respond courteously and professionally to inquiries from customers, vendors, and coworkers in accordance with MBTA customer service standards.
Uphold the Authority's rights and interests while building and maintaining effective relationships with employees.
Visit work sites and attend off-site meetings, occasionally outside usual workdays and hours as necessary.
Assist in managing a workforce by ensuring fair and consistent application of Authority rules, regulations, agreements, and policies, including EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
Perform other assigned duties and projects.