Leader, Project/Program Mgmt
About The Position
The Senior Project Manager will lead a large-scale, global and cross-functional B2B eCommerce implementation for the Client’s Peripheral Intervention business unit. The role coordinates delivery across a complex technology ecosystem that includes SAP Commerce Cloud (CCV2), AEM, CIAM, Marketo, MuleSoft, JD Edwards (JDE), IBM iSeries (i5), SmarterCommerce, and other integrated enterprise platforms. The project team includes business process owners, commercial stakeholders, operations teams, technology architects, developers, testers, and external partners across multiple geographies, and will build on eCommerce functionality, workflows, and integrations implemented previously. The work uses a hybrid of Agile and Waterfall methodologies. Customer-facing eCommerce capabilities will be developed through Agile sprints, while software governance, validation, and documentation for regulated back-end systems, as well as process design and training, will use Waterfall or traditional approaches. The Senior Project Manager will work with senior executives and a global team, navigating a heavily matrixed organization and ambiguity to deliver the project. The position is remote and intended for a US-based candidate; Eastern time zone is preferred. Travel may be required, up to 10%.
Requirements
- Bachelor’s degree in business, engineering, or a related field.
- Active PMP certification.
- At least 10 years of project or program management experience in similar roles.
- Experience in Medical Device, Healthcare, Life Sciences, Pharmaceutical, or another regulated industry.
- Advanced experience with project and portfolio management software, such as MS Project or Smartsheet.
- Demonstrated success delivering large-scale, global or cross-functional B2B eCommerce implementations involving SAP Commerce Cloud (CCV2/Hybris), Adobe Experience Manager (AEM), and ERP-integrated commerce environments.
- Experience delivering programs involving JD Edwards (JDE), SAP, Oracle, or comparable ERP environments.
- Experience leading global, cross-functional, and offshore technology delivery teams in highly matrixed organizations.
- Strong experience leading technology initiatives using both Agile and Waterfall methodologies.
- Exceptional stakeholder management, communication, facilitation, and executive presentation skills, including the ability to communicate succinctly for different audiences.
- Demonstrated ability to influence business, technology, vendor, and executive leadership teams without direct authority.
- Must be based in the United States and able to support teams across US time zones; regular interaction with European or offshore resources will generally occur during US business hours.
- Excellent leadership, influencing, critical thinking, and communication skills; pragmatic and resilient, and comfortable navigating conflict and ambiguity.
- Impeccable communication and strong influencing and leadership skills to navigate a heavily matrixed global organization.
Nice To Haves
- Experience with JD Edwards (JDE), which is the ERP involved in this initiative, is strongly preferred.
- Eastern time zone location is preferred.
Responsibilities
- Serve as the single point of responsibility for end-to-end project delivery, leading a cross-functional team to execute against agreed scope, schedule, and resource baselines.
- Work with the project sponsor and team to develop the project charter, including objectives, deliverables, milestones, and success criteria.
- Lead project planning with stakeholders and create an integrated schedule covering work breakdown structure activities, dependencies, critical path, Agile sprints, testing cycles, release dates, and transition-to-ready activities.
- Establish and facilitate project governance, including Core Team and Steering Committee meetings, executive communications, and status reporting; prepare agendas, presentations, status scorecards, and milestone Gantt charts.
- Capture and distribute meeting notes, actions, and decisions to relevant stakeholders in a timely manner.
- Use the project schedule and RAID log to align and communicate deliverable and milestone status, risks, and issues.
- Lead risk and issue management, including identifying mitigations and contingencies, monitoring risks and issues, facilitating problem-solving, and escalating when needed to support timely resolution.
- Direct system integrators, implementation partners, and contractors to align their work with project objectives, quality standards, deliverables, timelines, and contractual commitments.
- Monitor and control scope, evaluate and prioritize change requests, and balance business value, technical complexity, risk, schedule, and budget.
- Own program financial management, including budgeting, forecasting, capital and operating expense tracking, and financial reporting.
- Partner with the business to develop and execute organizational change management strategies covering stakeholder engagement, communications, training, process readiness, adoption planning, and post-launch value realization.
- Organize, centrally share, and maintain technical, legal, contractual, financial, and other project artifacts.
- Perform other project-related activities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
