Senior Project Manager – U.S. Healthcare Programs

Valeris•Remote, North Carolina, NC

93d

About The Position

As a Senior Project Manager within the PMO, you will manage complex U.S. healthcare programs from initiation through implementation, operational readiness, transition to operations, and project closure. You will be the primary project leader and accountable point of contact, partnering with internal teams, external clients, executive sponsors, and senior leaders to deliver projects across operations, technology, compliance, and client delivery. The role requires strong leadership, executive presence, communication, stakeholder management, and organizational skills in highly regulated environments. You will plan and oversee project scope, schedules, milestones, budgets, resources, dependencies, risks, financials, and delivery metrics. You will establish and facilitate project governance, maintain accurate documentation and reporting, manage change control and escalations, and support portfolio planning and PMO improvements. The role also includes mentoring junior project managers and fostering accountability, collaboration, delivery excellence, and strong client experiences. The job operates in a professional office environment and routinely uses standard office equipment. Employees regularly talk or hear and frequently sit for extended periods, type, handle or feel items, and reach with their hands and arms. Candidates able to type at least 35 words per minute with 97% accuracy are preferred. Minimal travel flexibility is preferred.

Requirements

Current PMP certification, maintained in accordance with PMI requirements.
Bachelor's degree or equivalent professional experience.
At least 8 years of project management experience leading complex U.S. healthcare programs from initiation to closure.
Ability to lead through ambiguity, make sound decisions with limited information, adapt to evolving priorities, and create structure where none exists.
Strong understanding of the U.S. healthcare ecosystem, including payer, provider, PBM, specialty pharmacy, care management, or patient support services.
Demonstrated experience leading client-facing implementation projects.
Hands-on experience working in HIPAA-compliant environments.
Ability to manage multiple concurrent projects and competing priorities.
Experience leading cross-functional teams in highly regulated environments.
Strong knowledge of Waterfall, Agile, and Hybrid project management methodologies.
Advanced experience with Microsoft Project and Microsoft Office Suite.
Exceptional written, verbal, presentation, and executive communication skills.

Nice To Haves

MBA.
PMI-ACP certification.
Six Sigma Black Belt certification.
Flexibility to travel as needed, although travel is very minimal.
Ability to type at least 35 words per minute with 97% accuracy.

Responsibilities

Lead complex, cross-functional U.S. healthcare implementation and operational initiatives from initiation through transition to operations and project closure.
Develop, maintain, and execute project plans, schedules, milestones, budgets, resource plans, and critical-path dependencies.
Establish and drive project governance in accordance with PMO methodologies, standards, and delivery best practices.
Facilitate project kickoffs, status meetings, steering committees, executive reviews, and decision-making forums.
Serve as the primary point of accountability for project execution and liaison among clients, executive sponsors, and cross-functional teams.
Build and maintain partnerships with executive leadership, clients, and key stakeholders through transparent communication and proactive engagement.
Manage stakeholder expectations, anticipate needs, resolve issues, and align parties on project objectives, priorities, and outcomes.
Prepare and deliver executive-level presentations, status reports, and recommendations.
Lead and coordinate teams across Operations, Technology, Product, Quality, Client Services, and other business functions.
Manage deliverables, timelines, interdependencies, and resource commitments to drive accountability.
Identify project risks, dependencies, and obstacles, and implement mitigation strategies.
Maintain RAID logs and ensure timely communication, ownership, and resolution of project challenges.
Manage scope through change control, evaluating impacts to timelines, budgets, resources, and client commitments.
Escalate critical risks and issues with recovery plans, recommendations, and clear executive communication.
Develop and maintain executive dashboards, project health reports, KPI tracking, and portfolio reporting.
Monitor project financials, resource utilization, schedules, and delivery metrics against approved parameters.
Maintain complete and accurate project documentation according to PMO governance standards and regulatory requirements.
Support portfolio planning, resource forecasting, and executive portfolio reviews with project data, capacity insights, and delivery recommendations.
Contribute to the development and enhancement of Enterprise PMO methodologies, governance processes, templates, and delivery standards.
Identify opportunities to improve project delivery, operational efficiency, and organizational maturity through process optimization and lessons learned.
Mentor and coach junior project managers, sharing best practices and promoting project management excellence.
Promote accountability, collaboration, delivery excellence, exceptional client experiences, and successful business outcomes.

Benefits

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
Telehealth and Employee Assistance Program (EAP) services.
Company match on Health Savings Account contributions.
Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and maximum of $300,000.
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability.
401(k) Retirement Savings Plan with 100% match on the first 5% contributed and immediate vesting.
Paid Time Off (PTO) and Sick Leave.
Nine paid holidays plus two floating holidays.
Opportunities for advancement and personal and professional growth.
A challenging, stimulating work environment that encourages new ideas.
An inclusive workplace and mission-driven culture.