Senior Project Coordinator

XtendGrand Rapids, MI
Onsite

About The Position

The Senior Project Coordinator is a hands-on execution role supporting the Communications team across campaigns, communications, and the platforms that power them. This role is the team's second pair of hands on day-to-day delivery and on the technical systems that keep recurring services running. The ideal candidate is analytical, organized, and tech-savvy, with the ability to learn new systems quickly and execute with accuracy. This role suits someone who shows strong potential to grow: taking on more complex work over time and developing toward client-facing project and account management. While marketing experience is a plus, it is not required. What matters most is a self-starter who can be trusted to own recurring work, troubleshoot methodically, and make sound decisions without close supervision.

Requirements

  • Analytical, organized, and tech-savvy
  • Ability to learn new systems quickly and execute with accuracy
  • Self-starter who can be trusted to own recurring work, troubleshoot methodically, and make sound decisions without close supervision

Nice To Haves

  • Marketing experience is a plus

Responsibilities

  • Build and execute marketing campaigns and communications across channels, following established processes and quality standards.
  • Build target audiences and segments using query tools and available data.
  • Support the day-to-day operation of the team's marketing platforms, including Salesforce Marketing Cloud, working alongside the data analytics team.
  • Run recurring daily, weekly, and monthly processes accurately and on schedule; monitor for exceptions and escalate appropriately.
  • Assist with campaign and service reporting, compiling data from multiple sources into clear, accurate outputs.
  • Provide quality control on work prior to delivery, with a critical eye for accuracy and detail.
  • Support client-facing work as needed, including content updates, audience building, and responding to service requests.
  • Maintain accurate documentation of processes, recurring tasks, and platform configurations.
  • Participate in cross-training to provide backup across the team's recurring services and technical functions.
  • Contribute ideas to improve and streamline existing processes.
  • Perform additional duties as assigned to support organizational goals and evolving business needs.
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