Senior Program Specialist (Building Decarb)- ICF

New Jersey Clean Energy Jobs Program•Newark, NJ

3d•Remote

About The Position

ICF is seeking a Senior Program Specialist to support utility-sponsored energy efficiency programs focused on the residential market, with an emphasis on building decarbonization technology. This role requires a strong background in sales, project, and account management, along with knowledge of energy-efficient technologies like heat pumps. The specialist will recruit and engage stakeholders in the distributor and contractor supply chains, manage a customer and trade ally pipeline to meet decarbonization goals, and contribute to internal operations such as data analysis, reporting, application review, invoicing, forecasting, trade ally outreach, and quality control.

Requirements

Bachelor’s Degree in Energy/Environmental Studies, Energy Management, Communications, Business Admin, or related fields (or one year of related experience for one year of education).
5+ years of experience in managing customer accounts, creating and executing sales and/or outreach strategies, promoting utility-sponsored energy efficiency programs and/or related experience.
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening.
Must have a reliable vehicle for local travel.

Nice To Haves

Industry outside sales and/or business development experience or related work experience.
Experience selling and managing accounts in HVAC, heat pump technology equipment supply chains.
Experience managing successful energy efficiency opportunities, with specific expertise in one of the following: HVAC contractors, distributors, real estate, federal government, or retail customers.
Proficiency in developing and/or implementing data collection, tracking, and reporting processes (i.e. customer relationship management (CRM) efforts).
Experience in mechanical, building material or electrical equipment distribution and sales with established relationships.
Working knowledge of demand side management (DSM) programs.
Proficiency in MS Office Applications (Word, Outlook, Excel, Power Point).
Excellent communication and interpersonal abilities.

Responsibilities

Become a lead in building decarbonization by bringing expertise in decarbonizing single-family homes.
Innovate and find new ways to enhance energy efficiency and sustainability.
Develop and maintain relationships and partnerships with major local, regional, and national distributors, suppliers, contractors, and manufacturers to support their participation in building decarbonization.
Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption.
Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and receive feedback.
Prepare and present targeted presentations and promote program awareness and participation at trade shows, trade organizations, stakeholder events, supply house counter days, and ride-alongs with sales teams.
Prepare ongoing status reports to document performance and activities, demonstrating progress towards program goals, participation, and pipeline management.
Review and analyze QA/QC data for projects reported to the client.
Manage projects, budgets, and forecasts effectively.
Analyze market trends and technologies to deploy through residential programs.
Travel locally up to 30% of the time for meetings, events, and conferences (reimbursement for mileage provided).