Senior Program Specialist

ICF • Newark, NJ

1d • Remote

About The Position

ICF is seeking a Senior Program Specialist to join its energy practice, supporting utility-sponsored energy efficiency programs with a focus on the residential market and building decarbonization technology. This role involves recruiting and engaging key stakeholders, including distributors and contractors, and coordinating with energy efficiency experts. The specialist will develop and manage a pipeline of new and existing customers and trade allies to achieve building decarbonization participation goals. Key responsibilities also include contributing to internal program operations such as data analysis, reporting, application review (potentially including Manual J, S), invoicing, forecasting, trade ally outreach/training development/coordination, execution of plans, quality control measures, and client support. The position requires a strong background in sales, project, and account management, along with knowledge of energy-efficient technologies like residential heat pumps. Candidates must be located in or willing to relocate to New Jersey.

Requirements

• Bachelor’s Degree in Energy/Environmental Studies, Energy Management, Communications, Business Admin, or related fields (or applicants can substitute one year of related experience for one year of education)
• 5+ years of experience in managing customer accounts, creating and executing sales and/or outreach strategies, promoting utility-sponsored energy efficiency programs and/or related experience
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening

Nice To Haves

• Industry outside sales and/or business development experience or related work experience.
• Experience selling and managing accounts in any of the following equipment supply chains: HVAC, heat pump technology.
• Experience managing successful energy efficiency opportunities, with specific expertise in one of the following: HVAC contractors, distributors, real estate, federal government, or retail customers.
• Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)
• Experience in mechanical, building material or electrical equipment distribution and sales with established relationships.
• Working knowledge of demand side management (DSM) programs.

Responsibilities

• Become a lead in building decarbonization by bringing your expertise in decarbonizing single-family homes to the table.
• Become a catalyst for innovation; this role is not just about following a plan—it’s about innovating and finding new ways to enhance energy efficiency and sustainability.
• Develop and maintain relationships and partnerships with major local, regional and national distributors, suppliers, contractors, and manufacturers to support their participation in building deurbanization space.
• Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption.
• Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.
• Preparing and presenting targeted presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc.
• Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.
• Review and analyze QA/QC data for projects reported to client.
• Effective project, budget and forecast management.
• Analyzing market trends and technologies to deploy through residential programs.

Benefits

• Flexible workplace arrangements
• Work-life balance
• Donation matching
• Volunteer opportunities
• Tuition reimbursement
• Access to professional development resources
• 401k matching
• Employee Stock Purchase Plan
• Benefit offerings which are included in the Transparency in (Benefits) Coverage Act

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees