Senior Program Manager – OCI Metering

Oracle • Nashville, TN

3d • Onsite

About The Position

Oracle Cloud Infrastructure (OCI) is seeking a Senior Program Manager to drive programs and operational initiatives within the OCI Metering team. The role works across engineering, product, business operations, and finance to deliver complex initiatives, establish scalable operational processes, and resolve billing challenges for strategic customers. The position focuses on predictable execution across Metering and Billing initiatives, operational process development, visibility and coordination across teams, and simplifying manual workflows through automation. The role is onsite in Nashville, Tennessee, five days per week; it is not remote. Relocation assistance is available. Visa sponsorship is not available.

OCI Metering supports cloud usage tracking, billing operations, and customer experience. This position operates at the intersection of cloud technology, business operations, and customer impact, with the goal of improving operational efficiency and supporting OCI’s business. The Senior Program Manager is expected to bring cross-functional teams together and influence outcomes without direct authority.

The U.S. hiring range is $70,500 to $166,100 per year. The position may be eligible for bonus and equity. Oracle offers a comprehensive benefits package, including insurance, retirement savings, paid time off, paid holidays, paid sick leave, paid parental leave, adoption assistance, an Employee Stock Purchase Plan, financial planning and group legal benefits, and voluntary insurance benefits.

Requirements

• At least 5 years of professional experience in program management, business operations, or related roles.
• Demonstrated success driving cross-functional initiatives, improving operational processes, and collaborating with technical and business stakeholders.
• Experience managing complex programs involving multiple cross-functional teams and competing priorities.
• Demonstrated ability to influence stakeholders and drive execution without direct authority.
• Experience defining, implementing, and improving operational processes across technical or business organizations.
• Understanding of billing processes and ability to collaborate with technical, business, and finance stakeholders to investigate and resolve billing challenges.
• Strong program management capabilities, including milestone tracking, dependency management, risk identification, and stakeholder communication.
• Ability to establish and manage an effective rhythm of business, including operational reviews, status reporting, and follow-through on critical actions.
• Strong problem-solving, organizational, and communication skills, including the ability to navigate ambiguity and drive results.

Nice To Haves

• Experience working in cloud infrastructure, cloud services, metering, usage-based billing, or related technical environments.
• Familiarity with cloud consumption models, billing workflows, or revenue-related operational processes.
• Experience using AI agents, automation tools, or AI-enabled workflows to improve operational efficiency.
• Experience automating recurring business processes such as operational reporting, hiring status tracking, and action-item management.

Responsibilities

• Lead and coordinate multiple programs across OCI Metering and Billing, establishing ownership, milestones, dependencies, and timely execution.
• Partner with engineering, product, finance, and business stakeholders to resolve complex challenges, remove blockers, and deliver initiatives.
• Own and continuously improve operational cadences, business reviews, status reporting, action tracking, and leadership visibility into priorities.
• Coordinate investigation and resolution of billing issues affecting OCI’s strategic customers with technical, business, and finance teams.
• Design, implement, and optimize processes for organizational functions such as hiring coordination, operational tracking, and cross-team execution.
• Influence teams without direct reporting authority, drive accountability, communicate progress, and escalate risks appropriately.
• Identify opportunities to streamline recurring workflows through automation, including potential use of AI agents for operational reviews, hiring status tracking, and reporting.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short-term and long-term disability insurance.
• Life insurance and accidental death and dismemberment insurance.
• Supplemental life insurance for employees, spouses, and children.
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Flexible or accrued vacation, depending on employee eligibility and position classification.
• 11 paid holidays.
• Paid sick leave: 72 hours upon hire, refreshed annually, with unused balance carryover up to a 112-hour cap.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal benefits.
• Voluntary auto, homeowner, and pet insurance.
• Potential eligibility for bonus and equity.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed