Senior Program Manager

Lonza • Houston, TX

1d • Onsite

About The Position

Managing complex projects requires a unique set of skills that are consolidated into the role of Program Manager (PM). This crucial position sits at the center of a triangle made up between Lonza, our Customers and their Patients. You will therefore be responsible for ensuring relationships are built and that the project/program is delivered according to the expected quality, timelines and cost.

Requirements

• Bachelor’s degree required, preferably in a Life Sciences field of study.
• Matrix Management: Ability to engage with individuals over whom you have no direct control, to form a cohesive team around a set of common project objectives.
• Organization Skills: Ability to manage a high workload in a constantly changing environment using effective delegation, holding stakeholders and project team members accountable for their actions.
• Issue and Risk Management: Develop and manage a mitigation plan for all identified medium (yellow) and high level (red) Risks with the goal of preventing realization into Issues. Escalate in cases of delay or no progress.
• Stakeholder Management and Situational Leadership: Able to identify all stakeholders associated with a project, analyze their expectations, their influences and the level of support they will provide.
• Strategic Portfolio Management: Lead the successful delivery of all products and services at the site level and be the internal customer advocate when strategic portfolio decisions are required.
• Empowerment and Development: Engage and motivate the team by advocating the discipline of a good work-life balance, nurturing strong relationships and developing trust through open communication.

Nice To Haves

• Master’s degree or PMP/relevant PM certification is a plus.

Responsibilities

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations
• Understand the Customer’s needs and represent their interests by acting as their advocate on-site
• Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality
• Manage the financial aspects of assigned programs. Actions include but not limited to forecasting, invoicing, and revenue recognition
• Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales
• Develop and share best practices in PM tools and methodologies at local level
• Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview

Benefits

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Medical, dental and vision insurance.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior