Senior Program Manager, AI Programs

Thermo Fisher Scientific•Durham, NC
•Onsite

About The Position

The Senior Program Manager will establish an operating model that brings together AI-related work across platforms, engineering, product, business stakeholders, and vendors. The role will create a scalable foundation that can eventually support a broader enterprise AI portfolio. The position coordinates agreed priorities, cross-team dependencies, and delivery risks; supports roadmap alignment and prioritization; and brings business needs and stakeholder feedback into planning. It also builds trusted relationships with business stakeholders, improves visibility into available and planned capabilities, and serves as a connection point among functional teams, the business, the PMO, and senior leadership. The Senior Program Manager will define standard metrics for delivery health, adoption, stakeholder satisfaction, risk, and business value; establish reporting cadences; and use metrics and feedback to identify improvements. Success includes a consistently used operating model, aligned roadmaps, stronger stakeholder relationships, reliable reporting, improved visibility into risks and decisions, and a scalable framework for additional AI platforms.

Requirements

  • At least 8 years of experience in program management, technical project management, product management, or a related field.
  • Experience leading complex, cross-functional technology initiatives.
  • Builds trust across technical, business, and leadership teams.
  • Communicates clearly and simplifies complex topics.
  • Facilitates alignment and influences without direct authority.
  • Creates structure in ambiguous environments.
  • Demonstrates strong judgment, collaboration, and follow-through.
  • Adapts quickly in a changing AI landscape.

Nice To Haves

  • Experience with AI, enterprise technology, digital transformation, or emerging technologies.

Responsibilities

  • Facilitate agreement on, document, and maintain program governance, decision rights, working forums, intake processes, and escalation paths.
  • Create a consistent operating rhythm across participating teams.
  • Establish a framework that can scale from a single strategic AI platform to a broader portfolio of AI tools and capabilities.
  • Coordinate execution of agreed priorities, cross-team dependencies, and delivery risks.
  • Partner with product, platform, and engineering leaders to support roadmap alignment and prioritization.
  • Bring business needs and stakeholder feedback into planning discussions.
  • Design roadmap practices that can accommodate multiple AI platforms over time.
  • Build trusted relationships with business stakeholders and represent the AI program clearly.
  • Improve visibility into what is available, what is planned, and how stakeholders can engage.
  • Prepare updates, roadmaps, showcases, and executive communications.
  • Serve as a consistent connection point between functional teams, the business, the PMO, and senior leadership.
  • Define standard metrics covering delivery health, adoption, stakeholder satisfaction, risk, and business value.
  • Establish reporting cadences for working teams, the PMO, and senior leadership.
  • Create a reporting framework that can expand as additional AI platforms and capabilities are introduced.
  • Use metrics and feedback to identify improvement opportunities and recommend adjustments.
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