Senior Program Manager, AI Programs
About The Position
The Senior Program Manager will establish the operating model that brings together AI-related work across platforms, engineering, product, business stakeholders, and vendors. The role will create a scalable foundation that can eventually support a broader enterprise AI portfolio. The position establishes governance, decision rights, working forums, intake processes, escalation paths, and a consistent operating rhythm. It coordinates agreed priorities, cross-team dependencies, and delivery risks, while partnering with product, platform, and engineering leaders to support roadmap alignment and prioritization. It also brings business needs and stakeholder feedback into planning and develops roadmap practices that can accommodate multiple AI platforms. The Senior Program Manager builds trusted relationships with business stakeholders, improves visibility into available and planned capabilities and engagement channels, and prepares updates, roadmaps, showcases, and executive communications. The role serves as a connection point between functional teams, the business, the PMO, and senior leadership. The role defines standard metrics for delivery health, adoption, stakeholder satisfaction, risk, and business value; establishes reporting cadences and a reporting framework that can expand with the AI portfolio; and uses metrics and feedback to identify improvements and recommend adjustments. Success includes a consistently used operating model, aligned roadmaps, stronger stakeholder relationships, consistent reporting, improved visibility into risks and decisions, and clearer evidence of adoption and business value.
Requirements
- At least 8 years of experience in program management, technical project management, product management, or a related field.
- Experience leading complex, cross-functional technology initiatives.
- Builds trust across technical, business, and leadership teams.
- Communicates clearly and simplifies complex topics.
- Facilitates alignment and influences without direct authority.
- Creates structure in ambiguous environments.
- Demonstrates strong judgment, collaboration, and follow-through.
- Adapts quickly in a changing AI landscape.
Nice To Haves
- Experience with AI, enterprise technology, digital transformation, or emerging technologies.
Responsibilities
- Establish and maintain the AI program operating model, including governance, decision rights, working forums, intake processes, and escalation paths.
- Create a consistent operating rhythm across participating teams.
- Develop a framework that can scale from a strategic AI platform to a broader portfolio of AI tools and capabilities.
- Coordinate execution of agreed priorities, cross-team dependencies, and delivery risks.
- Partner with product, platform, and engineering leaders to support roadmap alignment and prioritization.
- Bring business needs and stakeholder feedback into planning discussions.
- Design roadmap practices that can accommodate multiple AI platforms.
- Build trusted relationships with business stakeholders and clearly represent the AI program.
- Improve visibility into available and planned capabilities and how stakeholders can engage.
- Prepare updates, roadmaps, showcases, and executive communications.
- Serve as a consistent connection point between functional teams, the business, the PMO, and senior leadership.
- Define standard metrics covering delivery health, adoption, stakeholder satisfaction, risk, and business value.
- Establish reporting cadences for working teams, the PMO, and senior leadership.
- Create a reporting framework that can expand as additional AI platforms and capabilities are introduced.
- Use metrics and feedback to identify improvement opportunities and recommend adjustments.
Benefits
- Choice of national medical and dental plans and a national vision plan, including health incentive programs.
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
- At least 120 hours of paid time off (PTO) and 10 paid holidays annually.
- Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
- Accident and life insurance, and short- and long-term disability in accordance with company policy.
- Competitive 401(k) U.S. retirement savings plan and other retirement and savings programs.
- Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount.
- May be eligible for a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
