Senior Program Manager

Oracle•Nashville, TN

15h•$70,500 - $166,100

About The Position

The Senior Program Manager will join Oracle Cloud Infrastructure’s Strategic Customers Engineering team, which manages relationships with OCI’s top revenue-generating customers. The role aligns priorities between customers and service teams, collaborates with cross-functional stakeholders, and drives end-to-end execution of complex, high-visibility technical projects that affect customer experience and scalability. The position calls for strong written and verbal communication, a broad technical background, familiarity with cloud technologies and technical trade-offs, and a record of leading large-scale projects from start to finish. The Program Manager will develop and coordinate technical solutions, translate complex projects into manageable work, build scalable mechanisms, and drive delivery from design through launch. The role partners with engineers, product managers, senior leaders, and other teams to manage schedules, communications, decision-making, and organizational processes. It requires sound judgment in ambiguous or fast-paced environments, including anticipating bottlenecks, managing escalations, and balancing business needs with technical constraints.

Requirements

Bachelor’s degree or equivalent experience in Computer Science or a related field.
At least 4 years of project management, product design, or related experience.
Previous experience with or understanding of cloud technologies, engineering, software, and systems development lifecycles.
Data-driven problem-solving skills and the ability to investigate and understand the nature of a problem.
Experience developing or managing engineering or product portfolio planning, tracking processes, and cadences.
Strong customer service and business operations skills.
Strong background in Technical Program Management.
Ability to clearly articulate the value of program management to engineering and product organizations.
Problem-solving and strategic-thinking skills, with a willingness to take ownership.
Ability to communicate findings and progress effectively to cross-functional teams, senior leadership, and broader organizations.

Nice To Haves

Master’s degree or equivalent experience in Computer Science or a related field.
Ten or more years of project management, product design, or related experience.
Experience designing scalable distributed backend services with Cloud Native technologies.
Experience working directly with large enterprise customers.

Responsibilities

Break large, complex projects into manageable pieces.
Identify process gaps and build mechanisms to scale.
Develop functional specifications and drive timely, successful delivery.
Oversee daily operations in collaboration with senior management and department leaders, including managing work-back schedules, preparing communications and presentations, and planning and coordinating meetings.
Assist and communicate with executives on decision-making, program management, and initiative implementation.
Improve existing processes and coordinate organizational procedures to optimize efficiency and productivity.
Drive program schedules from design through launch and communicate progress to stakeholders and senior leaders.
Develop a deep technical understanding of OCI servers and help drive the team’s technical direction with cross-functional and cross-service teams.
Work effectively in an innovative, fast-paced environment despite ambiguity or conflicting priorities.
Anticipate bottlenecks, manage escalations, anticipate trade-offs, and balance business needs against technical constraints.
Lead interactions with cross-functional teams of engineers, product managers, and executive leadership.