Senior Program Manager, PDS Projects

JLL • Atlanta, GA

1d • $115,000 - $130,000 • Remote

About The Position

JLL is seeking a Senior Program Manager for its Project & Development Services team, supporting the NCR Atleos account across the Americas. The role provides program-level oversight and governance for a portfolio of concurrent real estate projects across multiple countries. In-country variable project and construction management resources deliver projects day to day, while the Senior Program Manager serves as the regional point of contact and trusted advisor to client stakeholders and works with JLL’s regional and global leadership to advance efficiency, consistency, and cost savings.

The position leads program strategy and execution, financial management, risk oversight, vendor performance, and the development of project managers. It oversees delivery across the real estate lifecycle, from site selection and design through construction, fit-out, and closeout. Technology-enabled delivery is central to the role, including use and promotion of Ingenious.Build and JLL Azara to support standardized, data-led decision-making. The role is remote, with listed locations of Atlanta, GA; Charlotte, NC; Columbia, SC; and Raleigh, NC. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor’s degree in architecture, construction management, business management, finance, or a related engineering field.
• At least 7 years of real estate, project management, or program management experience.
• Experience providing program-level oversight and governance for concurrent projects delivered by in-country variable PM/CM resources across multiple countries in the Americas, rather than direct hands-on execution.
• Comprehensive knowledge of the real estate development lifecycle, approval processes, and regulations, including procurement and contract management.
• Strong working knowledge of accounting and financial reporting, budgeting, and scheduling as they relate to corporate real estate.
• Experience overseeing or directing delivery teams across multiple countries and time zones.
• Experience supervising, training, mentoring, and evaluating several project managers at various levels, and leading individuals across a national platform.
• Ability to manage construction projects, including budgeting, scheduling, submittals, and change orders, and provide construction cost-benefit analysis.
• Strong working knowledge of architectural drawings and furniture and space-planning concepts.
• Experience working with landlords, developers, and institutional owners, and understanding of capital plan creation and management.
• Working knowledge of local and international health, safety, and regulatory requirements applicable to capital projects.
• Strong interpersonal, communication, and organizational skills, including the ability to build trust with executive-level internal and external clients and external team members.
• Proficiency in Microsoft Office, including MS Project, and data analysis; strong organizational and analytical skills and ability to lead numerous projects simultaneously.
• Technology literacy and ability to adopt and champion project management technology, including Ingenious.Build, and AI-enabled platforms such as JLL Azara.
• Experience working within or alongside a PMO and/or Center of Excellence structure to embed consistent global standards and continuous improvement.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• PMP, LEED AP, or equivalent project management credential.
• Advanced degree in a relevant field.
• Project management certifications.
• Experience within a regional corporate real estate portfolio.
• Experience directing and coordinating flexible, in-country variable PM/CM delivery resources across a multi-country portfolio throughout the Americas.
• Knowledge of standard business and account practices and familiarity with construction or project management technology platforms such as Ingenious.Build.
• Exposure to AI-enabled real estate or construction technology platforms such as JLL Azara and interest in applying data-led insights to project delivery.

Responsibilities

• Provide program-level oversight and governance for concurrent projects across multiple countries in North, Central, and South America.
• Develop and execute portfolio strategies, standardized processes, and reporting tools, including capital plan creation and management.
• Champion adoption of JLL’s technology stack, including Ingenious.Build and JLL Azara, and collaborate with the account PMO and Center of Excellence to promote consistent global standards.
• Serve as a trusted client advisor, manage relationships and cross-functional partnerships, and lead conflict resolution.
• Oversee portfolio performance, risk, and delivery across the real estate lifecycle, including site selection, design, pre-construction, construction, fit-out, closeout, programming, entitlements, permitting, bidding, and consultant, contractor, and vendor selection.
• Lead, supervise, train, mentor, and evaluate project managers across a national and multi-country platform, and contribute to business growth and development.
• Manage contracted vendor and consultant performance and identify and address potential liability and risk, including fee, reputation, and errors-and-omissions risks.
• Coordinate in-country project and construction management delivery teams across countries and time zones; ensure consistent standards and escalate issues requiring regional or client-level resolution.
• Oversee consolidated portfolio reporting on schedules, budgets, forecasts, cash flow, risks, and opportunities, and communicate analyzed data to clients and project teams.
• Review procurement and financial activity, including RFP/RFQ development, bid evaluation, contract facilitation, budgets, forecasts, cash-flow analysis, anticipated cost reports, and construction cost-benefit analysis.
• Oversee project management fundamentals across the portfolio, including budgeting, scheduling, submittals, and change orders.
• Manage vendor and project-team performance to ensure compliance with contractual requirements, regulators, and client expectations.
• Use JLL Azara and other AI-enabled reporting tools to surface portfolio insights and support data-led decisions.
• Monitor health, safety, and regulatory compliance and ensure accurate project documentation and reporting systems, including Ingenious.Build, Microsoft Teams, and SharePoint.
• Communicate with executive-level and client stakeholders, cultivate existing and prospective client relationships, and identify opportunities to expand services.
• Provide occasional support to JLL and NCR Atleos requirements in other global regions, such as EMEA and APAC, as needed.
• Collaborate with account service lines, including Integrated Facilities Management, Transactions Management, Occupancy Planning, Lease Administration, Center of Excellence, and Finance.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior