Senior Program Manager, HR Operations & Transformation

Ichor Systems•Austin, TX

About The Position

The Senior Program Manager, HR Operations & Transformation will shape how HR plans, prioritizes and delivers work. The role has no existing template to inherit; the successful candidate will bring experience and best practices to design an approach suited to Ichor and its direction, building shared ownership with partners across the organization. This is an influential role working with leaders across HR, IT, Finance and the business, most of whom will not report to the position. The role’s impact will come through clear thinking, sound recommendations, credibility and follow-through. It will create practical structures for requesting, prioritizing and tracking HR work; provide leaders with visibility into priorities, risks, dependencies, capacity and progress; lead cross-functional initiatives through launch and adoption; and help teams use AI and automation responsibly to improve HR processes. The role calls for a builder, critical thinker, trusted influencer and pragmatist who can create useful structure without bureaucracy. Success means teams trust shared ways of requesting and tracking work, leaders make better decisions using an honest view of the portfolio, commitments are delivered with quality, and projects achieve adoption after launch.

Requirements

10+ years of project, program or PMO experience, including significant HR or people-technology delivery.
Strong understanding of the full HR function, including HR business partnering, compensation and benefits, talent acquisition, talent development and employee relations, and how these areas connect.
Track record of establishing or maturing governance and delivery practices where few existed.
Proven ability to lead and influence senior stakeholders without direct authority.
Systems-thinking and critical-thinking abilities, including identifying root causes, dependencies and second-order effects, and weighing trade-offs.
Change-agent mindset and experience driving adoption among managers and across multiple sites or regions.
Hands-on experience using AI tools to improve how work is planned, analyzed, communicated and delivered, with sound judgment about where human oversight matters.
Excellent facilitation, communication and executive presence.
Comfort with ambiguity and judgment to prioritize when many things feel urgent.

Nice To Haves

Experience with a cloud HCM platform; Oracle is a plus, including release management and system integrations.
Familiarity with audit and control requirements.
Experience in a multi-site, multi-country or regulated environment.
PMP, PgMP, Prosci or similar certification.

Responsibilities

Create a clear, simple process for requesting, prioritizing and tracking HR work, with defined ownership and transparent criteria.
Recommend appropriately scaled project standards, templates, tools and reporting, starting simply and expanding as value is proven.
Help leaders balance compliance obligations, executive priorities, business value, effort and readiness when deciding what to do and when.
Give HR and executive leaders an honest view of priorities, risks, dependencies, capacity and progress, with suitable detail for each audience.
Anticipate conflicts and bottlenecks across the HR calendar and bring options and recommendations to decision-makers early.
Track benefits, adoption and outcomes in addition to on-time delivery.
Lead high-impact, cross-functional initiatives from planning through launch and adoption.
Guide initiative owners across HR and IT through planning, readiness, testing, launch and post-implementation learning.
Drive change management, including impact assessment, communications, manager enablement and feedback loops.
Build trusted relationships with HR Centers of Excellence, HR business partners, site HR, HR systems, IT, Finance, Legal and external vendors.
Partner with stakeholders to keep controls, compliance and quality in view throughout delivery.
Facilitate forums that keep priorities aligned and decisions moving.
Use AI and automation to work more effectively and model practical, responsible use for others.
Identify opportunities to responsibly standardize and digitally enable HR processes using AI and automation, ensuring processes are sound first.