Senior Program Manager, HR Operations & Transformation

Ichor•Austin, TX

About The Position

The Senior Program Manager, HR Operations & Transformation will shape how HR plans, prioritizes and delivers its work. The role will establish an approach suited to Ichor’s needs, building shared ownership with partners across the organization. It is an influential role working with leaders across HR, IT, Finance and the business, most of whom are not direct reports. Impact will come through clear thinking, sound recommendations, credibility and follow-through. The role will create a practical structure for requesting, prioritizing and tracking HR work; establish appropriately scaled project standards, tools and reporting; and provide leaders with visibility into priorities, risks, dependencies, capacity and progress. It will lead cross-functional initiatives through planning, launch and adoption, support initiative owners through readiness and implementation, and drive change management. The position also partners with HR, IT, Finance, Legal and external vendors to keep quality, controls and compliance in view, while identifying responsible uses of AI and automation to improve HR processes.

Requirements

10+ years of project, program or PMO experience, including significant HR or people-technology delivery.
Strong understanding of the full HR function, including HR business partnering, compensation and benefits, talent acquisition, talent development and employee relations, and how these areas connect.
Track record of establishing or maturing governance and delivery practices where few existed.
Proven ability to lead and influence senior stakeholders without direct authority.
Systems-thinking and critical-thinking abilities, including identifying root causes, dependencies and second-order effects, and weighing trade-offs.
Experience driving adoption among managers and across multiple sites or regions.
Hands-on experience using AI tools to improve planning, analysis, communication and delivery, with sound judgment about where human oversight matters.
Excellent facilitation, communication and executive presence.
Comfort with ambiguity and judgment to prioritize when many things feel urgent.

Nice To Haves

Experience with a cloud HCM platform; Oracle is a plus, including release management and system integrations.
Familiarity with audit and control requirements.
Experience in a multi-site, multi-country or regulated environment.
PMP, PgMP, Prosci or similar certification.

Responsibilities

Create a clear, simple process for requesting, prioritizing and tracking HR work, with defined ownership and transparent criteria.
Recommend practical project standards, templates, tools and reporting that teams will use, starting simply and expanding as value is demonstrated.
Help leaders balance compliance obligations, executive priorities, business value, effort and readiness when deciding what to do and when.
Provide HR and executive leaders with a clear view of priorities, risks, dependencies, capacity and progress, tailored to each audience.
Anticipate conflicts and bottlenecks across the HR calendar and bring options and recommendations to decision-makers early.
Track benefits, adoption and outcomes in addition to on-time delivery.
Lead high-impact, cross-functional initiatives from planning through launch and adoption.
Guide initiative owners across HR and IT through planning, readiness, testing, launch and post-implementation learning.
Drive change management, including impact assessment, communications, manager enablement and feedback loops.
Build trusted relationships with HR Centers of Excellence, HR business partners, site HR, HR systems, IT, Finance, Legal and external vendors.
Partner with stakeholders to keep controls, compliance and quality in view throughout delivery.
Facilitate forums that keep priorities aligned and decisions moving.
Use AI and automation to work more effectively and model practical, responsible use for others.
Identify opportunities to responsibly standardize and digitally enable HR processes using AI and automation, ensuring processes are sound first.