Senior Program Manager, Global Employee Engagement - Activation & Enablement

Microsoft•Redmond, WA
•$105,800 - $223,300•Onsite

About The Position

The Washington State & Global Employee Engagement (WSGEE) team at Microsoft focuses on public policy, philanthropy, and employee engagement. This team is responsible for enhancing the company's long-term trust, credibility, and impact in Washington State, while also promoting employee giving and volunteerism globally. The flagship program, Microsoft Give, facilitated over $250 million in donations in fiscal year 2026 and recorded more than 1.2 million volunteer hours, supporting over 36,000 non-profits worldwide. To effectively engage Microsoft's 220,000 employees, the Global Employee Engagement team requires a Senior Program Manager, Activation & Enablement to lead the go-to-market strategy. This role is crucial for equipping various teams across the enterprise with the necessary systems, tools, content, playbooks, and AI-powered resources to manage giving and volunteering initiatives independently. This approach aims to scale programs, uncover new opportunities, and foster stronger partnerships across Microsoft. Additionally, the role oversees the employee experience with Microsoft Give, including content on the website, driving recognition moments, and leading key initiatives. This position offers an opportunity to apply a marketing and communications perspective to one of the world's most recognized employee engagement programs. The Senior Program Manager will collaborate with senior leaders across CELA and the broader company, influence how a global program reaches employees in all Microsoft operating countries, and define the future of personalized, large-scale enablement.

Requirements

  • Master's Degree AND 3+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area OR Bachelor's Degree AND 4+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area OR equivalent experience.
  • Background in marketing, communications, or campaign management, with experience bringing programs to market across a large, matrixed organization.
  • 3+ years' experience managing corporate social responsibility (CSR), social impact, or employee engagement programs.
  • Demonstrated experience building enablement resources, such as playbooks, toolkits, and self-service content, for distributed teams or volunteer and champion networks.
  • Experience managing web content and content distribution, including working in content management systems and coordinating with design and digital teams.
  • Experience planning and producing events, including galas or other large recognition events, and designing recognition or incentive programs with HR.
  • Hands-on fluency with AI and productivity tools for creating, personalizing, and distributing content, and curiosity about how they can extend a small team's reach.
  • Excellent communicator and storyteller, with experience leading or enabling grassroots or employee-led campaigns.
  • Experience participating in employee giving and/or volunteering programs.

Nice To Haves

  • Master's Degree AND 6+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area OR Bachelor's Degree AND 8+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area OR equivalent experience.

Responsibilities

  • Own the content on the Microsoft Give site and manage how the team's content and tools are distributed, so employees and partner teams can find what they need and act.
  • Design and maintain the playbooks, toolkits, and self-service resources that let teams plan and run their own campaigns, events, and volunteer experiences.
  • Integrate AI and other productivity tools into how content and resources are created, personalized, and delivered, so enablement scales without scaling the team.
  • Develop storytelling tools and guidance, in partnership with cross-functional teams, that help employees and nonprofit partners share their impact authentically and on brand and gather feedback to continuously improve the resources they rely on.
  • Lead the team's Viva Engage community, keeping employees informed, inspired, and connected to ways to give and volunteer between campaign moments.
  • Partner with Global Employee Engagement leadership on the go-to-market approach for the team's programs and campaigns: define the audiences, messages, channels, and moments that bring giving and volunteering to employees across the enterprise.
  • Partner with priority business groups, regions, and employee networks to embed giving and volunteering in how they already work, so activation is led by the business rather than routed through the central team.
  • Serve as a trusted advisor to partner teams, understanding their priorities and translating them into engagement plans and resources.
  • In partnership with HR and Communications, design recognition and incentive programs that make employee generosity visible and celebrated.
  • Lead the planning and production of signature recognition events, including galas and flagship moments, from concept and run-of-show through execution and follow-up.
  • Plan and deliver brand moments, from campaign launches to relaunch, in collaboration with the wider team.
  • Build and manage the integrated campaign and activation calendar for campus, Washington State, and global moments, so campaigns, events, and communications reinforce one another.
  • Support employee champion networks with the training, resources, and communications they need to activate locally year-round.
  • Develop and execute project plans, timelines, and budgets, and define the measures that show the reach and value of enablement.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
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