Senior Program Manager - Affordable Lending

Associated Bank • Green Bay, WI

1d

About The Position

At Associated Bank, the Senior Program Manager - Affordable Lending will lead the coordination and execution of affordable lending programs that expand access to homeownership and support community investment goals. This role partners with nonprofit organizations and internal teams to ensure programs run smoothly from start to finish. You’ll gain visibility across the lending lifecycle while helping deliver meaningful impact in the communities we serve. At Associated Bank, you’ll be part of a collaborative team focused on expanding access to homeownership and strengthening communities. We support professional growth through cross-functional exposure and meaningful work that makes a difference. Join us to build your career while helping others build their futures. Apply today to make an impact.

Requirements

• Bachelor’s degree or equivalent work experience
• 5+ years of experience managing or coordinating affordable lending or grant-based programs

Nice To Haves

• Experience working with nonprofit or community development organizations
• Familiarity with CRA-related programs and affordable housing initiatives

Responsibilities

• Manage day-to-day coordination and execution of affordable lending programs and community-based loan purchase activities.
• Establish operating standards, documentation practices, and workflow coordination.
• Monitor trends and identify operational risks or gaps; escalate as needed.
• Manage the full lifecycle of DPP Advantage, AHP single-family, and PATH grants from intake through disbursement.
• Review and validate documentation to ensure compliance with program requirements.
• Draft retention agreements and coordinate grant funding activities.
• Serve as the primary contact for nonprofit and community partners.
• Lead onboarding and provide ongoing education on program requirements and timelines.
• Partner with internal lending and fulfillment teams to ensure alignment and execution.
• Support identification and coordination of community-based loan purchase opportunities.
• Communicate readiness status, documentation needs, and timelines.
• Coordinate internal readiness without involvement in credit or approval decisions.
• Partner with Secondary Marketing and program sponsors on submissions and disbursements.
• Communicate program status and requirements to key stakeholders.
• Act as escalation point for complex or high-risk scenarios.
• Ensure secure document handling and maintain audit-ready records.
• Follow internal controls, program guidelines, and regulatory requirements.
• Support audits, reviews, and reporting tied to program execution.
• Fully complies with all applicable enterprise policies and procedures.
• Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act.
• Responsible for reporting suspicious activity to Financial Intelligence.
• Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
• Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.
• Additional assistance throughout the application, interview and hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees