Program Manager I- Lending Technology

PNC•Pittsburgh, PA

1d•$55,000 - $132,250•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager I within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX or Birmingham, AL. The Program Manager I will support the Lending Technology portfolio, serving as a key partner responsible for driving execution within a defined lending domain. This individual will oversee multi‑phase programs and projects from initiation through delivery, ensuring alignment with business strategy, technology roadmaps, and regulatory expectations. The ideal candidate brings expertise in lending, program delivery experience, and the leadership capability to mentor team.

Requirements

Demonstrated experience delivering complex lending-related programs or projects.
Background in lending product, operations, or lending technology.
Proven ability to manage multiple initiatives across diverse stakeholder groups.
Expertise in program governance, risk/issue management, and cross‑functional communication.
Experience leading large technology transformation or modernization initiatives in lending.
Understanding of digital lending platforms, workflow systems, underwriting technology, or servicing tools.
Strategic thinker with strong execution discipline.
Excellent communicator who can influence at all levels.
Ownership, accountability, and problem-solving ability.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
University / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Accountability
Agile Methodology
Budgeting
Client Counseling
Decision Making
Program Management
Results-Oriented
Stakeholder Engagement
Strategic Planning
Accuracy and Attention to Detail
Analytical Thinking
Consulting
Effective Communications
Organizational Change Management
Organizational Leadership
Problem Solving
Program Management (M0260)
Project Management

Responsibilities

Own and manage a portfolio of completed and in‑flight programs and projects within an assigned lending domain.
Lead end‑to‑end delivery, including planning, execution, risk management, issue resolution, and stakeholder communication.
Ensure programs meet scope, schedule, budget, and quality expectations.
Provide coaching, development, performance management, and talent planning.
Apply strong knowledge of lending products, processes, and regulations to guide teams and inform decision-making.
Partner with technology, product, and business stakeholders to ensure solutions meet functional and technical requirements.
Allocate and manage resources to ensure optimal delivery capacity.
Identify capability gaps and make recommendations for staffing or skill development.
Contribute to annual planning, roadmap development, and strategic prioritization.
Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy.
Leads programs/projects requiring planning and communication across multiple segments, channels, or lines of business.
Assists with or manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
Monitors the program budget while working to ensure success of the program.
Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service