Senior Program Coordinator, Sargent, Health Sciences

Boston University•Boston, MA

11d•Onsite

About The Position

Boston University Sargent College of Health and Rehabilitation Sciences is a leading institution in health and rehabilitation sciences, serving over 1,300 undergraduate and 600 graduate students. It boasts outstanding faculty, cutting-edge research, and excellent clinical experiences across more than 25 on-campus facilities. The Department of Health Sciences focuses on human physiology, nutrition, and global public health, aiming to improve lives through various scientific pathways. This Senior Program Coordinator position is crucial for managing administrative systems supporting the undergraduate Health Science program and the Public Health minor. The role acts as a primary contact for students, assisting with degree requirements, course offerings, and campus resources. It also supports the program director in daily and annual operations and aids faculty in student advising.

Requirements

Bachelor's degree preferred
1-3 years of related professional experience
Excellent verbal and written communication skills.
Strong organizational, interpersonal, and problem-solving skills.
Comfortable learning and troubleshooting new software systems.
Able to work independently and accurately with high attention to detail.
Ability to create a welcoming atmosphere to ensure success, belonging, satisfaction, and engagement of students, guests, and visitors.

Responsibilities

Student orientation and advising for program curricular matters
Support of program operations related to students
Support of faculty in student-related matters
Maintenance of program databases and listservs
Create and disseminate the Health Science Program monthly newsletter to students, faculty, and staff.
Respond to day-to-day questions from students and faculty, answering student emails or referring them to the appropriate faculty member.
Support faculty in processing student-requested letters of recommendation and facilitating exam accommodations.
Serve as advising coordinator for the Health Science Program, assigning incoming students to staff advisors and answering questions about current courses.
Provide general guidance about the program and its requirements, triaging student needs, questions, and concerns to the appropriate faculty member, advisor, or campus student-support office.
Foster a welcoming, engaging atmosphere that supports the success, belonging, and satisfaction of students, guests, and visitors.
Serve as staff advisor to the Public Health Minor: meet with students, respond to communications, review minor applications, and refer petitions for substitutions, waivers, and exceptions to the Program Director.
Create and manage course waitlists.
Coordinate logistics for faculty and student meetings, including scheduling, calendar invites, food orders, room setup, and clean-up.
Provide staffing and logistical support for the new required Designing Your Life course, including scheduling, materials, room setup, and day-to-day coordination throughout the term.
Manage program databases to maintain key student-related data and compile program statistics and contribute to required reporting.
Lead the development and maintenance of a comprehensive Health Science alumni database, gathering and organizing records and building it into an ongoing resource for tracking graduate outcomes, career placement, and alumni engagement.
Coordinate with the marketing team to share faculty and student activities, providing content and updates for program promotion and communications.
Partner with the Career Development office to develop, schedule, and coordinate career-related events, workshops, and programming for Health Science students.
Support global and community engagement activities, including Study Abroad, through answering student inquiries, maintaining student data, disseminating information about upcoming events and coordinating information sessions.
Coordinate faculty searches and candidate interviews.
Assist with additional program projects as assigned by the Program Director.