Senior Program Coordinator

City of Denton • Denton, TX

2d • Hybrid

About The Position

Responsible for the daily operations of assigned program areas within Environmental Services and Sustainability. This role involves assisting with the design, development, and implementation of the sustainability program for city operations and the community. The coordinator will evaluate current initiatives, research best practices, and recommend process improvements related to environmental, social, and economic efforts. A key aspect of the role is ensuring sustainability and resiliency are integrated into Citywide policies, practices, and activities. The position requires tracking program metrics, reporting on progress, and ensuring continuous program evaluation for ongoing improvements. Additionally, the role involves coordinating and researching grant activities, managing community engagement efforts, and developing outreach materials. The Senior Program Coordinator will also manage assigned area operations and resources, ensuring services meet applicable standards and regulations, and identifying opportunities for service delivery enhancement. Collaboration with internal and external stakeholders, including City staff, community agencies, and vendors, is crucial for achieving environmental and sustainability goals. The role includes developing team performance measures, researching trends to improve departmental efficiency, and serving as a liaison at various meetings. Contract management, overseeing outreach and communication strategies, and preparing financial reports are also key responsibilities. The position includes supervisory and budget management duties, such as selecting, training, supervising, and evaluating staff, as well as developing, managing, and monitoring budgets to ensure cost-effectiveness and fiscal responsibility.

Requirements

• Bachelor’s Degree from an accredited college or university in Sustainability, Environmental Sciences, Public Administration, Business Administration, or related field
• Three (3) years’ experience in municipal or private, or related field
• Two (2) years’ experience in management or supervisory capacity
• Knowledge of applicable Federal, State and Local laws and regulations.
• Knowledge of City of Denton policies, procedures, mission, and goals.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
• Knowledge of integrated communications and use in community relations and community engagement.
• Skill in moderate-to-complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill in analyzing, researching, and compiling data and thoughts to solve problems.
• Skill at the intermediate level with Microsoft Office 365 and other software systems necessary to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in active listening; giving full attention to what other people are saying, taking time to understand the points communicated, asking questions as appropriate, and not interrupting at inappropriate times.
• Skill in providing exceptional service to both internal and external customers.
• Skill in creating new concepts and promoting innovation through continuing education and professional networking.
• Skill in judgment and creativity in decision-making; considering the relative costs and benefits of potential actions and select the most appropriate one.
• Ability to communicate effectively, both oral and written forms, in a variety of circumstances using appropriate tone and appearance for the situation, and to listen intently to other points of view.
• Ability to perform all job duties in a manner that is consistent with the City of Denton’s core values.
• Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate, mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to handle records and complex situations of a confidential nature.
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.
• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification.

Nice To Haves

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

Responsibilities

• Assist with the design, development and implementation of the sustainability program (city operations and community); evaluate current initiatives, research best practices, and recommend process improvement initiatives involving environmental, social, and economical efforts.
• Ensure sustainability and resiliency are included in Citywide policies, practices and activities.
• Track program metrics, report, and provide summaries, demonstrate program success; ensure continual program evaluation to maintain improvements over time.
• Coordinate and research grant activities, including but not limited to, reporting, tracking and identification of future grant opportunities.
• Manage and participate in community engagement activities to promote sustainability practices within city operations and in the community.
• Research, design, and produce community engagement materials, presentations, and activities, including but not limited to, social media, websites, fliers, workshops, classes, and events to expand and enhance sustainability knowledge and involvement.
• Manage assigned area operations and programs resources and ensure services are provided within standards pf applicable regulations, policies, and procedures; identify opportunities to improve service delivery or documentation.
• Coordinate and engage with stakeholders to achieve environmental and sustainability goals; collaborate with City staff, community agencies, and other stakeholders to ensure the promotion, implementation, and success of all programs.
• Establish and maintain collaborative relationships.
• Develop and implement team performance measures, priorities, work sequences, and report team and program performance; ensure adherence to regulatory/grant requirements.
• Research processes, technologies, trends and legislation to improve departmental efficiency and effectiveness.
• Make recommendations for adoption and implementation.
• Serve as liaison and/or representative at various meetings, including but not limited to, neighborhood, city council, board meetings, and Commission public hearings.
• Manage contract development and completion for usage with vendors and stakeholders.
• Oversee strategy-related decisions for outreach and communication, including but not limited to the website, blog, social media, and print materials; seek out public speaking, engagement, and writing opportunities to engage with city operations and the community.
• Prepare and submit financial reports and budget information for revenues and expenditures, as appropriate.
• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

Benefits

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior