Senior Program Coordinator, Graduate Student Center (Student Services Professional III)

California State University, Fullerton•Fullerton, CA

18h•Onsite

About The Position

The Graduate Studies department within the Division of Academic Affairs is dedicated to providing innovative, high-quality graduate education that equips students with advanced knowledge and practical skills. Through a strong emphasis on teaching, research, creative activity, and collaborative learning, the department prepares graduates to serve as impactful contributors and catalysts for change in their communities. We seek an exceptional individual to join our team as the Senior Program Coordinator, Graduate Student Center (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. The Senior Program Coordinator of the Graduate Student Center (GSC) works in collaboration with the Executive Director for Graduate Studies and the Graduate Studies team to support graduate student success by providing essential academic graduate student services. The Senior Program Coordinator will work in several key areas aligned with the university’s strategic plan and Graduate Studies’ mission, including eliminating equity gaps and building pipelines for underrepresented students, supporting graduate degree retention and completion, enhancing the graduate Titan experience and connection to the university, and fostering community engagement efforts.

Requirements

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field
Ability to plan, develop, coordinate, supervise, and organize programs and activities
Ability to interact with a diverse student population, faculty, staff, and the public
Ability to analyze complex situations accurately and adopt effective courses of action
Ability to advise students individually and in groups on complex student-related matters
Ability to complete assignments without detailed instructions
Ability to establish and maintain cooperative working relationships with a variety of individuals
Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization
A background check (including a criminal records check) must be completed satisfactorily and is required for employment
A valid California driver’s license

Nice To Haves

A master’s or doctorate degree in a related field
Experience in student services in higher education
A history of progressively expanding responsibilities

Responsibilities

Lead the GSC student assistants
Oversee center activities, recruitment, and track expenses
Serve as a resource for prospective graduate students by providing advising, information, and assistance in applying to graduate school
Help students make connections to program advisors, university resources, and information about how to succeed in graduate school
Develop and implement an orientation program and onboarding resources for graduate students, including outreach and recruitment strategies
Organize and facilitate graduate workshops and events that help graduate students succeed in their programs, assist in career development, or create a unifying identity for graduate students
Develop and implement a communication plan with students, such as a graduate student newsletter
Coordinate awards and scholarship program
Collect and analyze data in support of the center’s efforts
Other duties as assigned