Senior Production Manager

True Classic•Calabasas, CA
•$115,000 - $130,000•Hybrid

About The Position

True Classic is hiring a Senior Production Manager to own end-to-end production execution, factory relationships, material flow, and on-time delivery across all channels. The role is suited to a hands-on, highly organized, proactive professional who can manage global factory operations, resolve production challenges, and drive accountability in a fast-paced environment. The role is global and omni-channel, with responsibility across designated areas of accountability covering product categories, countries, and sales and marketing channels. It will affect DTC, retail, wholesale, marketplaces, and emerging channels, while supporting strategic alignment and execution across the enterprise. The position is hybrid, working three days per week in True Classic’s Calabasas, California office. Compensation is $115,000–$130,000, dependent on experience, with a performance bonus and the benefits and perks listed below.

Requirements

  • 7+ years of experience in apparel production management or global manufacturing operations.
  • Strong knowledge of apparel manufacturing, factory capacity planning, material flow, and production timelines.
  • Experience managing global vendors, production risks, and on-time delivery.
  • Strong problem-solving, negotiation, communication, and organizational skills.
  • Ability to drive cross-functional execution in a fast-paced environment.

Nice To Haves

  • Experience supporting DTC, wholesale, Amazon, and marketplace channels.
  • Familiarity with wholesale routing, ASN requirements, and chargeback prevention.
  • Experience with ERP, production tracking, or supply chain management systems.

Responsibilities

  • Own production execution from order confirmation through delivery, including production calendars, capacity planning, and order allocation.
  • Monitor factory work in progress, output, and milestones to keep production on schedule.
  • Manage factory relationships, commercial commitments, performance expectations, and supplier communication.
  • Lead factory performance reviews and corrective actions to improve quality, output, and delivery.
  • Partner with Product Development, Technical Design, and mills to ensure materials, specifications, and approvals are ready before production.
  • Own the timely flow of fabric, trims, and packaging into factories.
  • Track greige inventory, material ownership, and conversion through production stages.
  • Manage shortages, overages, and material reallocations to prevent production disruptions.
  • Own on-time delivery to distribution centers and against wholesale deadlines.
  • Identify production risks early and drive issue resolution across factories and internal teams.
  • Develop recovery plans for delays, including reallocations, expedited production, and split shipments.
  • Review late-order root causes, implement corrective actions, and negotiate factory remedies when needed.
  • Maintain order accuracy across quantities, dates, terms, and system updates.
  • Manage production against wholesale ship windows and account-specific requirements.
  • Ensure routing, ASN, and delivery appointment requirements are met.
  • Partner with Sales to align delivery commitments and prevent chargebacks.
  • Partner with Product Development, Technical Design, and Compliance on production readiness, approvals, and inspections.
  • Work with Planning and Sales to align order quantities, production capacity, and delivery commitments.
  • Collaborate with Finance and global factory partners to maintain supplier accountability and uninterrupted production.

Benefits

  • Performance bonus
  • 401(k) plan with 3% company match
  • Unlimited PTO and sick time
  • Company-paid medical, dental, and vision insurance
  • $100 per month Health and Wellness stipend
  • Free Employee Assistance Program
  • $100 per month Personal Workspace/Office stipend
  • $1,000 per year True Classic merchandise allowance
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