Senior Production Manager

True Classic•Calabasas, CA

7h•Hybrid

About The Position

True Classic is hiring a Senior Production Manager to own end-to-end production execution, factory relationships, material flow, and on-time delivery across all channels. The role is global and omni-channel, with accountability across product categories, countries, and sales and marketing channels, including DTC, retail, wholesale, marketplaces, and emerging channels. The role requires a hands-on, highly organized, proactive person who can manage global factory operations, solve production challenges, and drive accountability in a fast-paced environment. The Senior Production Manager owns production from order confirmation through delivery, including factory performance, material readiness, delivery and risk management, wholesale order execution, and cross-functional coordination. The position is hybrid, with three days per week in True Classic’s Calabasas, California office.

Requirements

At least 7 years of experience in apparel production management or global manufacturing operations.
Strong knowledge of apparel manufacturing, factory capacity planning, material flow, and production timelines.
Experience managing global vendors, production risks, and on-time delivery.
Strong problem-solving, negotiation, communication, and organizational skills.
Ability to drive cross-functional execution in a fast-paced environment.

Nice To Haves

Experience supporting DTC, wholesale, Amazon, and marketplace channels.
Familiarity with wholesale routing, ASN requirements, and chargeback prevention.
Experience with ERP, production tracking, or supply chain management systems.

Responsibilities

Own production execution from order confirmation through delivery, including production calendars, capacity planning, and order allocation.
Monitor factory work in progress, output, and milestones to keep production on schedule.
Manage factory relationships, commercial commitments, performance expectations, and supplier communications.
Lead factory performance reviews and corrective actions to improve quality, output, and delivery.
Partner with Product Development, Technical Design, and mills to ensure materials, specifications, and approvals are ready before production.
Own the timely flow of fabric, trims, and packaging into factories.
Track greige inventory, material ownership, and conversion through production stages.
Manage shortages, overages, and material reallocations to prevent production disruptions.
Own on-time delivery to distribution centers and against wholesale deadlines.
Identify production risks early and drive resolution across factories and internal teams.
Develop recovery plans for delays, including reallocations, expedited production, and split shipments.
Review late-order root causes, implement corrective actions, and negotiate factory remedies when needed.
Maintain order accuracy across quantities, dates, terms, and system updates.
Manage production against wholesale ship windows and account-specific requirements.
Ensure routing, ASN, and delivery appointment requirements are met.
Partner with Sales to align delivery commitments and prevent chargebacks.
Partner with Product Development, Technical Design, and Compliance on production readiness, approvals, and inspections.
Work with Planning and Sales to align order quantities, production capacity, and delivery commitments.
Collaborate with Finance and global factory partners to maintain supplier accountability and uninterrupted production.