Senior Manager, Production

Wasserman•New York, IL

12d•$68,000 - $80,000

About The Position

The Senior Manager, Production is an integral member of THE·TEAM’s Experiential Team, overseeing the successful delivery of agency projects from brief through execution. The role ensures that project resources, including operations and logistics, are appropriately allocated and delivered on time, on budget, and to the quality expected by THE·TEAM and its clients. The position also contributes to department operations, processes, budgeting for live projects and pitches, agency quality control, and third-party supplier management. It includes mentoring and developing Production team members, managing project teams and client relationships, and contributing to business development and new revenue opportunities.

Requirements

Bachelor’s degree.
4–7 years of relevant, increasing operations experience.
Ability to remain calm under pressure, manage multiple projects simultaneously, and meet deadlines.
In-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up.
Confidence presenting and communicating with senior clients.
Ability to independently craft complex, nuanced written communications for internal and external outreach.
Ability to navigate difficult issues and influence stakeholders toward a desired outcome.
Ability to work as an integral part of a team.
Solution-oriented mentality.
Ability to lead and inspire team members and generate positive morale.
Ability to multitask, prioritize workload, and coordinate proactively with others to meet deadlines.
Strong attention to detail and highly organized.
Ability to thrive in a fast-paced environment and maintain a can-do attitude.

Nice To Haves

Experience in the experiential, sports, or entertainment field.
Agency experience.

Responsibilities

Oversee and manage elements of large-scale projects from planning through execution.
Collaborate with THE·TEAM account teams to deliver projects in line with client objectives and agreed budgets.
Manage vendor relationships across areas including audio, lighting, staging, fabrication, graphics, digital technology, venues, and labor; ensure suppliers meet THE·TEAM standards for sustainability, ethical purchasing, diversity, quality control, and pricing.
Communicate regularly with agency and client teams about roles and responsibilities, budgets, schedules, and project status.
Develop, manage, and reconcile project budgets of $500,000 or more, ensuring projects are correctly budgeted and meet financial targets.
Develop production schedules and run of shows, and enforce deliverable dates.
Build and maintain effective client relationships and address client needs throughout projects.
Manage relationships with THE·TEAM’s trusted suppliers and third parties throughout projects.
Manage the working team across a client account by providing guidance and leadership, communicating a vision, and challenging the team to achieve goals.
Create a positive, collaborative team environment based on company culture and values.
Provide work direction and guidance, including coaching, professional development, and training; guide deliverables and establish project-management best practices.
Cultivate account-specific collaboration, understand the nuances of individual account teams, and continually guide and evolve team processes as a trusted resource on integrated teams.
Contribute to business development efforts for new revenue opportunities with existing and potential clients.