Senior Product Strategy and Operations Advisor, Tempus Technologies

PNC Bank•Pittsburgh, PA

12h•Remote

About The Position

Position Overview Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths. As an Senior Product Strategy and Operations Advisor within Tempus Technologies, subsidiary of PNC, you will be based remotely. Role Purpose Improve execution efficiency and consistency across the product organization. Enable progress on high impact initiatives by strengthening coordination, prioritization, and accountability. Key Responsibilities Drive cross functional coordination across product initiatives involving Product, Engineering, Design, and other partners. Help establish and reinforce prioritization, planning, and execution discipline. Track and manage key initiatives, ensuring momentum, clarity of ownership, and follow through. Support the product organization’s change and transformation efforts through targeted, time bound assignments. Identify friction, dependency, or execution gaps and help teams remove blockers. Act as a trusted partner to product leadership on operational clarity and progress management. Job Description Collaborates cross-functional teams to improve business planning methods. Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Responsible for executing and implementing business planning processes. Helps to designs strategic plans based on forecasts, and provides improvement recommendations. Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add value to the business and to achieve business goals. Works with key decision makers to ensure cross-business and cross-functional alignment and synergy. Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Experience in product operations, strategy, program management, or business operations.
Strong track record of supporting cross functional execution in product led organizations.
Ability to operate across strategic and tactical levels.
Comfortable influencing without authority and working through ambiguity.
University / college degree, with 5+ years of industry-relevant experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Background in organizational change, transformation programs, or operating model evolution.
Experience supporting senior product leadership or complex portfolios.
Strong analytical and communication skills.
Business Development
Business Intelligence (BI)
Competitive Advantages
Competitive Strategies
Data Integration
Data Mining
Strategic Planning

Responsibilities

Drive cross functional coordination across product initiatives involving Product, Engineering, Design, and other partners.
Help establish and reinforce prioritization, planning, and execution discipline.
Track and manage key initiatives, ensuring momentum, clarity of ownership, and follow through.
Support the product organization’s change and transformation efforts through targeted, time bound assignments.
Identify friction, dependency, or execution gaps and help teams remove blockers.
Act as a trusted partner to product leadership on operational clarity and progress management.
Collaborates cross-functional teams to improve business planning methods.
Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives.
Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
Responsible for executing and implementing business planning processes.
Helps to designs strategic plans based on forecasts, and provides improvement recommendations.
Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts.
Identifies and executes opportunities that add value to the business and to achieve business goals.
Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.