Senior Product Strategy and Operations Advisor, Tempus Technologies

PNC•Pittsburgh, PA

1d•Hybrid

About The Position

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction, committed to developing exceptional point-of-sale payment integration technology and software solutions. As a leader in the industry, Tempus recognizes its employees as one of its greatest assets and is growing, offering unlimited possibilities for career advancement. As a Senior Product Strategy and Operations Advisor within Tempus Technologies, a subsidiary of PNC, this role aims to improve execution efficiency and consistency across the product organization and enable progress on high-impact initiatives by strengthening coordination, prioritization, and accountability.

Requirements

Experience in product operations, strategy, program management, or business operations.
Strong track record of supporting cross functional execution in product led organizations.
Ability to operate across strategic and tactical levels.
Comfortable influencing without authority and working through ambiguity.
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions (Customer Focused).
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework (Managing Risk).
Accuracy and Attention to Detail
Analytical Thinking
Business Process Design
Data Gathering and Analysis
Effective Communications
Influencing
Planning: Tactical, Strategic
Problem Solving
Strategic Thinking
University / college degree, with 5+ years of industry-relevant experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree.

Nice To Haves

Background in organizational change, transformation programs, or operating model evolution.
Experience supporting senior product leadership or complex portfolios.
Strong analytical and communication skills.
Business Development
Business Intelligence (BI)
Competitive Advantages
Competitive Strategies
Data Integration
Data Mining
Strategic Planning

Responsibilities

Improve execution efficiency and consistency across the product organization.
Enable progress on high impact initiatives by strengthening coordination, prioritization, and accountability.
Drive cross functional coordination across product initiatives involving Product, Engineering, Design, and other partners.
Help establish and reinforce prioritization, planning, and execution discipline.
Track and manage key initiatives, ensuring momentum, clarity of ownership, and follow through.
Support the product organization’s change and transformation efforts through targeted, time bound assignments.
Identify friction, dependency, or execution gaps and help teams remove blockers.
Act as a trusted partner to product leadership on operational clarity and progress management.
Collaborates cross-functional teams to improve business planning methods.
Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives.
Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
Responsible for executing and implementing business planning processes.
Helps to designs strategic plans based on forecasts, and provides improvement recommendations.
Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts.
Identifies and executes opportunities that add value to the business and to achieve business goals.
Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level; and years of service.
Time off
Learning and career development
Wellness programs
Recognition