Senior Product Partnership Manager, ERP Ecosystem
About The Position
Fiserv’s Payment Value Added Services team provides consumer bill payment, B2B invoice presentment, and omnichannel payment solutions, including BillMatrix, CheckFree Pay, and Snap Pay. Snap Pay is a SaaS platform that supports organizations’ Order-to-Cash processes with integrated payments, ERP-connected workflows, electronic invoicing, data insights, and value-added services. The Senior Product Partnership Manager will lead and expand Snap Pay’s ERP ecosystem, defining partnership strategy and building relationships with ERP providers such as SAP, Oracle, JD Edwards, and Microsoft. The role focuses on creating commercially impactful integrations and joint initiatives, influencing strategic roadmaps, navigating complex partner dynamics, and delivering mutual business value that accelerates growth for Fiserv and its partners. This role is on-site Monday through Friday. It requires use of a computer and audio equipment. Candidates must already have valid and unrestricted U.S. work authorization; sponsorship is not available.
Requirements
- Bachelor’s degree.
- Prior experience in the financial services and/or technology industry.
- At least 6 years of experience in product partnerships, strategic partnerships, business development, ecosystem management, or related commercial leadership roles.
- At least 5 years of experience building partnerships from scratch that incorporate multiple go-to-market motions, such as referral, reseller, and white-label product.
- At least 6 years of experience working with ERP systems such as SAP, Oracle, JD Edwards, or Microsoft, or similarly adjacent enterprise technology platforms.
- At least 5 years of experience developing pricing strategies, commercial models, forecasts, and business cases that drive growth and profitability.
- At least 5 years of experience negotiating commercial agreements, strategic partnerships, licensing arrangements, or revenue-sharing contracts.
- Demonstrated ability to drive cross-functional execution in complex, matrixed environments and deliver measurable business impact, including revenue, adoption, or growth.
- Valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.
Nice To Haves
- Strong verbal and written communication skills, including the ability to synthesize complex concepts and bring others along.
- Bias for action and shared responsibility for team success and progress.
- Executive presence and ability to influence working teams and senior leaders, internally and externally.
- Good understanding of APIs, system integrations, and data architectures to solve customer needs and expand use cases.
Responsibilities
- Develop and execute Snap Pay’s ERP partnership and ecosystem strategy to generate leads and revenue.
- Identify, evaluate, negotiate, and manage strategic alliances with ERP providers, technology platforms, and complementary solution providers.
- Lead commercial discussions, including contract negotiations, business terms, pricing models, revenue-sharing structures, and partnership agreements.
- Build business cases, revenue forecasts, and financial models to evaluate partnership opportunities and measure investment returns.
- Nurture relationships with existing partners and firms.
- Own partner commercialization, including joint go-to-market planning, sales enablement, partner onboarding, and market launch strategies.
- Collaborate with Product, Engineering, Sales, Marketing, Legal, Finance, and Operations to execute partnership initiatives.
- Influence joint product roadmaps and co-development opportunities that deliver differentiated value for mutual customers.
- Advocate for Snap Pay’s strategic priorities in executive-level partner discussions using business cases, market insights, and customer needs.
- Establish and track partnership performance metrics, including revenue contribution, pipeline creation, customer adoption, implementation success, and partner engagement.
- Monitor market trends, competitor partnerships, customer feedback, and emerging technologies to identify opportunities and inform strategy.
- Drive alignment across stakeholders while navigating complex partner ecosystems and competing priorities.
- Serve as a trusted advisor and executive relationship manager for key ERP and technology partners.
Benefits
- Fuel Your Life program supporting physical, financial, social, and emotional well-being.
- Paid holidays and generous time-away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof peer-recognition program with points redeemable for rewards.
- Eight Employee Resource Groups.
- Professional growth opportunities, including training, development, and internal mobility.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares through the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
- Annual incentive opportunity for incentive-eligible associates, potentially delivered as cash bonus and equity awards.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
