Senior Product Owner

Humana•Tampa, FL
•$104,000 - $143,000•Remote

About The Position

The Senior Product Owner - Technical manages and communicates product vision and roadmaps to Agile delivery teams in alignment with technology standards and strategy. The role builds and maintains a product backlog in collaboration with stakeholders and delivery teams, represents the customer’s voice, and shapes product direction through feature definition, user stories, and innovation. Work involves moderately complex to complex issues requiring in-depth analysis, independent judgment, and considerable latitude in determining objectives and approaches. The Senior Product Owner partners with product management and senior management to align product roadmaps with strategic objectives and communicates product or feature strategy to stakeholders and team members. The role incorporates stakeholder input, negotiates tradeoffs among competing priorities based on business and customer value, and maintains epics, features, and user stories with clear acceptance criteria. It works day-to-day with delivery teams to clarify customer requirements, ensure the backlog supports objectives and key results, drive quality and innovation, and define key metrics for status reporting. The position begins to influence department strategy. This is a remote position with occasional travel to Humana offices for training or meetings. Home or hybrid home/office employees must have internet service with at least 25 Mbps download and 10 Mbps upload speeds and work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information. The role is not eligible for work visa sponsorship.

Requirements

  • Bachelor's degree or higher in a relevant information technology field, such as Information Technology, Information Systems Management, or Computer Science, or equivalent work experience.
  • At least 5 years of technical experience, including at least 3 years working in an application security, DevSecOps, or product security team.
  • Excellent communication skills and the ability to influence others.
  • Experience translating business needs into technical requirements.
  • Ability to exercise independent judgment and make decisions on complex issues regarding job duties and related tasks.
  • Ability to work under minimal supervision, analyze variable factors independently, and determine the best course of action.
  • Analytical and problem-solving skills.
  • Passion for contributing to an organization focused on continuously improving consumer experiences.
  • Passion for developer experience, privacy, security, quality, and product delivery.
  • Experience with JIRA, Azure DevOps, SAFE, and working in an Agile transformative way.

Nice To Haves

  • Certified Scrum Product Owner certification or equivalent.
  • Knowledge of common information security management frameworks, including ISO 27001/27002, ITIL, COBIT, NIST, or BSIMM.
  • Experience with SAST, DAST, IAST, and related tooling.
  • Professional cybersecurity certifications such as CISSP or CISA.

Responsibilities

  • Manage and communicate product vision and roadmap to an Agile delivery team in alignment with technology standards and strategy.
  • Build, articulate, prioritize, and maintain the product backlog in collaboration with stakeholders and delivery teams.
  • Represent the voice of the customer to the team and organize backlog items into small increments of value deliverable in short iterations.
  • Shape product direction, define features, write user stories, and contribute to innovation.
  • Partner with product management and senior management to align the product roadmap with strategic objectives.
  • Communicate feature and product strategy effectively to key stakeholders and team members.
  • Incorporate stakeholder input into the roadmap and negotiate tradeoffs among conflicting priorities based on business and customer value.
  • Define and maintain product backlog epics and decompose them into features and user stories with clear acceptance criteria.
  • Ensure the product backlog enables delivery of objectives and key results.
  • Provide product subject matter expertise to delivery teams and clarify customer requirements.
  • Drive quality and innovation in the team's work product.
  • Define key metrics for reporting on status.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Bonus incentive plan
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