Senior Product Owner

GM Financial•Irving, TX

9d•Hybrid

About The Position

GM Financial is the wholly owned captive finance subsidiary of General Motors, headquartered in Fort Worth, and a global provider of auto finance solutions. As a member of an Agile Scrum team, the Senior Product Owner is responsible for product success by maximizing development-team output. The role directs and coordinates product development and serves as a collaborative liaison between Product Management and Product Delivery, prioritizing and evaluating work. The Product Owner maintains the product and team backlog, leads prioritization of initiatives, and aligns experiences across channels and touchpoints to achieve strong business results. The role works with Program and Product Managers to shape product roadmaps and communicate initiatives to delivery teams; partners with vendors and internal departments to define and document tasks, deliverables, and SLAs; and coordinates across the business to manage product-launch scope and deliver key features on time. It also crafts customer-centric user stories with the Agile team, leads backlog prioritization in partnership with Product Management, and measures product performance using relevant information, processes, and systems to maintain accountability for business results. The position is offered in a flexible hybrid environment, with two days a week in the office. GM Financial is unable to consider candidates who require visa sponsorship. The position will be posted until filled and is not open to agency submissions.

Requirements

6–8 years of experience as a Product Owner or Product Manager on an Agile Scrum team.
Agile certifications are required.
High school diploma or equivalent is required.
Thorough understanding of vision and roadmap creation, and portfolio, program, and team backlog creation, refinement, and prioritization.
Working knowledge of Agile/SAFe Lean enterprise concepts and best practices, including their workplace application.
Experience working in a matrix organization and collaborating with business stakeholders, user experience teams, project managers, product managers, developers, and others.
Ability to define product roadmaps and identify requirements.
Ability to demonstrate servant-leader management principles and practices.
Ability to deliver strong product experiences using Design Thinking and Lean methodologies.
Advanced verbal and written communication and cross-collaboration skills, including interaction with team members at all levels.
Advanced problem-solving skills, including identifying, analyzing, and resolving issues.
Ability to manage multiple projects simultaneously.
Proficient persuasive, negotiation, and presentation skills.
Ability to use AI tools such as Microsoft Copilot to support daily work.
Skill in evaluating AI outputs for accuracy, compliance, and bias.
Experience integrating AI into workflows to improve efficiency or insights.
Familiarity with AI-assisted research, summarization, and content generation.
Understanding of responsible AI use, including ethics and data protection.

Nice To Haves

Bachelor’s degree or additional equivalent experience preferred.

Responsibilities

Act proactively to deliver commitments consistently with little supervision.
Analyze and communicate customer requirements, recommend system, product, and process enhancements, and provide innovative solutions.
Identify, evaluate, and introduce new approaches and technology for product development.
Explore alternative ways to solve problems and use innovation tools, creative processes, and cross-functional expertise to generate ideas.
Continuously improve processes, products, and services; test promising ideas and seek new solutions.
Understand stakeholder behaviors, needs, concerns, and desires, and communicate the potential benefits of new ideas.
Influence stakeholders and create a participative, empowered environment to gain acceptance of ideas and plans.
Take immediate action when confronted with a problem or made aware of a situation.
Work with Program and Product Managers on product roadmaps and communicate initiatives to delivery teams.
Create novel solutions with measurable value for existing and potential customers.
Partner with vendors and internal departments to define and document tasks and ensure timely deliverables within SLA.
Communicate project status and production performance to leadership, business partners, and external vendors.
Coordinate across the business to manage product-launch scope and deliver key features on time.
Work with the Agile team to craft high-quality, customer-centric user stories.
Lead product-backlog prioritization in partnership with Product Management.
Measure product performance using key information, processes, and systems to support accountability for business results.