Senior Product Owner

Blue Cross and Blue Shield of North Carolina•Durham, CA
•$107,901 - $172,642•Hybrid

About The Position

The Senior Product Owner owns and prioritizes the product backlog to deliver high-value outcomes aligned with customer needs, business objectives, and product strategy. The role bridges business stakeholders, customers, and delivery teams by translating product vision into actionable user stories and sprint priorities. Working with minimal oversight, the Senior Product Owner collaborates with Product Managers, cross-functional partners, and agile delivery teams to execute product roadmaps across complex or multiple products. The role also provides mentorship to team members and builds strong domain knowledge for assigned business areas.

Requirements

  • Proven experience as a Product Owner or in a similar role within an agile environment.
  • Strong understanding of agile methodologies, including backlog management and sprint planning.
  • Experience translating product strategy and business needs into user stories and deliverables.
  • Demonstrated ability to manage competing priorities across complex or multiple products.
  • Excellent communication and stakeholder management skills with technical and non-technical audiences.
  • Ability to break down complex problems into actionable solutions that enable delivery.
  • Strong collaboration skills with cross-functional teams, including Product Management and Engineering.
  • Experience mentoring or coaching team members.

Nice To Haves

  • Experience working within healthcare or regulated industries.
  • Bachelor's degree or advanced degree, where required.
  • Five or more years of experience in a related field.
  • In lieu of a degree, seven or more years of experience in a related field.
  • Product Owner certification preferred, such as Scrum Alliance or Agile SAFe.

Responsibilities

  • Own and manage the product and sprint backlog, ensuring priorities align with customer needs and business goals.
  • Partner with Product Managers and stakeholders to translate product vision into actionable user stories and features.
  • Collaborate with cross-functional teams to define, refine, and deliver user stories that drive product outcomes.
  • Decompose complex features into smaller, well-defined work items to enable efficient team execution.
  • Serve as the primary liaison between business stakeholders, customers, and delivery teams.
  • Ensure product priorities are clearly communicated and understood across stakeholder groups.
  • Support and guide team members in writing effective user stories and acceptance criteria.
  • Maintain deep business and domain knowledge for assigned products or functional areas.
  • Drive alignment across stakeholders to ensure a consistent understanding of goals and expectations.
  • Mentor and coach team members to strengthen agile practices and product ownership capabilities.

Benefits

  • Medical, dental, and vision coverage.
  • Health and wellness programs.
  • Parental leave and support.
  • Adoption and surrogacy assistance.
  • Career development programs.
  • Tuition reimbursement for continued education.
  • 401(k) match, including an annual company contribution.
  • Annual Incentive Bonus.
  • Paid Time Off (PTO).
  • Work-life balance, flexibility, and autonomy.
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