Technical Product Owner

Codetech•Hartford, CT

12h

About The Position

The Senior Product Owner will own delivery for one or more Agile teams within Aetna Digital’s Communication Transformation Experience (CTX) team. CTX is responsible for the Communication Tracker and Print Suppression platforms, enterprise capabilities that support the member and colleague communication journey and generate nearly $10 million in annual savings. The team operates within the Scaled Agile framework and partners across application areas, business units, and technology teams. The role owns and manages the product backlog, working closely with the Product Manager, who owns the roadmap and long-term product strategy. The Senior Product Owner translates roadmap intent into actionable delivery by defining and prioritizing features and driving them to completion. Success requires independent initiative, an entrepreneurial mindset, stakeholder alignment, and the ability to deliver outcomes in complex environments. The Product Owner partners with engineering teams on API-driven, database-backed, and Salesforce-integrated solutions, and works across technical and business stakeholders to align execution with roadmap priorities and financial targets. The role also supports value measurement, operational efficiency, high-quality requirements and documentation, risk management, knowledge transfer, and continuous improvement.

Requirements

At least 7 years of experience in product ownership, business analysis, digital transformation, or related roles.
Experience delivering enterprise-scale platforms with measurable financial or operational impact.
Strong experience working in Agile or SAFe environments.
Demonstrated ability to drive initiatives independently in complex, matrixed organizations.
Strong relationship-management skills and ability to influence at multiple organizational levels.
Comfort working with technical teams across APIs, cloud platforms, databases, and CRM systems.
Entrepreneurial spirit with a bias toward action and accountability.
Ability to understand and discuss technical tradeoffs and translate them into business impact.
Comfort operating in data-driven environments with multiple system interfaces.

Nice To Haves

Familiarity with GCP, MongoDB, Salesforce, and distributed system integrations.
Experience building or supporting solutions used by healthcare members or enterprise colleagues.

Responsibilities

Own and manage the product backlog for Communication Tracker and Print Suppression capabilities.
Translate strategic roadmap themes into well-defined epics, features, and user stories with clear acceptance criteria.
Drive delivery to completion, aligning business intent with technical execution.
Partner with engineering teams to deliver API-driven, database-backed, and Salesforce-integrated solutions.
Refine and prioritize the backlog based on business value, risk, dependencies, and capacity.
Participate in Agile ceremonies and serve as the voice of the customer for the delivery team.
Partner with the Product Manager to align execution with roadmap priorities and financial targets.
Collaborate with enterprise stakeholders across operations, digital, compliance, and business teams.
Identify risks, dependencies, and optimization opportunities across systems and processes.
Influence without authority and build relationships across matrixed teams.
Support business case development and quantify value realization, including cost savings and operational efficiencies.
Work with engineering partners across APIs, cloud infrastructure, and data platforms.
Ensure requirements and documentation are high quality.
Monitor progress against commitments and proactively escalate risks.
Support knowledge transfer, best-practice adoption, and continuous improvement.
Balance concurrent initiatives while maintaining focus on outcomes.