Technical Product Owner

Ultimate Jet Vacations

About The Position

The Technical Product Owner leads the strategy and delivery of UJV’s e-commerce platform, including B2B, B2C, client, advisor, partner, and white-label booking portals and the APIs behind them. The role works across users, business, and technology to understand needs, set product direction, prioritize work, and partner with engineering to deliver products whose success is measured through adoption and business results. The Product Owner uses customer research, data, and AI-enabled tools to test ideas and make decisions, and serves as UJV’s product practice lead by coaching leaders who have product responsibilities without formal product titles. The role owns the platform roadmap and backlog, leads discovery with advisors and hotel partners, prototypes workflows, defines requirements and acceptance criteria, and drives product analytics and adoption. It directs engineering and external build partners on priorities, coordinates with owners of related products and teams, and maintains aligned, high-quality work tracking in Jira and Asana. It also develops a lightweight product playbook, coaches colleagues in product practices and AI product craft, and helps teams deliver scoped, measurable outcomes.

Requirements

At least 5 years of product management experience.
At least 3 years owning a transactional e-commerce or two-sided marketplace product, including search-to-purchase funnels, checkout and booking flows, supply onboarding, and conversion.
Proven experience running both product discovery for new products and delivery for existing products and teams.
Hands-on AI fluency, including prototyping with tools such as Lovable, Cursor, or Claude and daily use of AI for research and documentation.
Strong analytical skills, including product analytics, SQL, and event instrumentation for funnels and conversion.
Working API literacy sufficient to write specifications for booking and inventory APIs.
Comfort with Jira, Asana, or Linear, and Figma.
Sound product judgment, ownership, and rigor at speed, including the ability to say no, act without perfect requirements, and maintain a high bar before release.
A track record of improving others’ product work, such as introducing prioritization frameworks, coaching non-PMs on requirements, or creating an adopted product playbook.
Near-native English proficiency.

Nice To Haves

Experience in travel, hospitality, or travel technology, including OTAs, wholesale, advisor technology, or hotel technology.
Experience with e-commerce and marketplace products.
Experience designing AI-assisted search or conversational experiences.
Experience with advertising or sponsored placements in a marketplace.
Experience selling to and validating products with B2B partners such as hotels.

Responsibilities

Own the e-commerce platform roadmap, backlog, and prioritization, translating business goals into multi-quarter roadmaps and quarterly goals.
Serve as the single point of product ownership for engineering, operations, and leadership decisions.
Define requirements and acceptance criteria before sprints, manage changes through the roadmap, and protect a coherent product experience by making explicit scope tradeoffs.
Conduct discovery with advisors and hotel partners, including time embedded with hotel operations, to understand user pain points.
Build working prototypes and applications with AI tools to validate workflows before engineering commits.
Translate user needs into technical requirements with cost, impact, and effort made explicit.
Drive adoption and business outcomes, including advisor activation, search-to-booking conversion, and bookings.
Define and instrument product analytics, including activation funnels, conversion, performance, and failure points, and report results in weekly leadership meetings.
Set non-functional acceptance criteria with engineering, including performance on production-scale data.
Direct the Portal engineering team and external build partners on product priorities, shielding engineers from untriaged user requests.
Coordinate inventory and vertical sequencing with the Product Vault owner and shared trip-building logic with the Admin product owner.
Partner with Hotel Partnerships, Marketing, and Data on hotel relationships, reporting, co-op marketing, public-site content, landing pages, and reporting.
Work with the Tech Lead to design and embed AI assistants and agentic workflows in the portals.
Own the portals’ Jira backlog from intake and triage through prioritization, ticket quality, and sprint readiness.
Use a shared prioritization system across Jira and Asana, ensuring each request has one home, owner, and priority.
Run weekly backlog grooming with engineering leads and external build partners, and communicate what changed in priority and why.
Trace tickets to quarterly rocks or roadmap items, maintain clean Jira and Asana data for leadership scorecards, and challenge work without a clear connection to priorities.
Protect quarterly scope by phasing mid-cycle requirements and making tradeoffs explicit to stakeholders.
Coach operations and platform leaders to turn ideas into scoped requirements and measurable quarterly milestones.
Create and roll out a lightweight product playbook covering problem briefs, requirements, acceptance criteria, prioritization, releases, and adoption.
Teach AI product craft, including AI-assisted prototyping and the design of evaluations for accuracy, guardrails, and business impact.
Run regular product reviews or office hours to help leaders scope and prioritize ideas.
Improve team product execution, measured by fewer tickets returned for clarification, less rework, and more quarterly rocks delivered on scope.