Senior Product Operations Manager
About The Position
GitHub and Microsoft's developer AI portfolio, spanning GitHub, Azure AI Foundry, and VS Code, is one of the highest-velocity product areas at Microsoft, shipping the tools and platforms that define how the world builds with AI. The Insights & Product Operations team drives operational excellence across this portfolio, serving as the connective tissue between Product, Engineering, Marketing, Revenue, and Support to make the full launch lifecycle predictable, scalable, and market-ready. We don't just run processes. We build automated systems that make the entire product and Go-to-Market (GTM) machine faster and smarter.
Requirements
- Bachelor's Degree AND 6+ years experience in engineering, design, product management, or product/design operations OR 8+ years experience in engineering, design, product management, or product/design operations OR equivalent experience.
- 3+ years’ experience in SaaS or cloud platform product development lifecycle environments
- 3+ years’ experience driving cross-functional coordination across product, engineering, marketing, or revenue stakeholders
Nice To Haves
- Bachelor's Degree AND 10+ years experience in engineering, design, product management, or product/design operations OR 8+ years experience in engineering, design, product management, or product/design operations OR equivalent experience.
- Experience with release management, launch readiness, or go-to-market operations for a multi-product portfolio
- Experience owning a backlog or roadmap and working with engineers to deliver against it
- Fluency with modern AI capabilities: you follow developments in LLMs, agents, and AI-powered automation and can distinguish high-value applications from hype
- Passion for GitHub, developer tools, and the developer ecosystem
Responsibilities
- Run the release readiness process across the portfolio, driving the operational rhythms and reviews that keep launches on track
- Drive cross-functional coordination across product, engineering, PMM, and revenue teams, ensuring the right stakeholders are aligned at the right time on launch decisions
- Define and monitor operational health metrics; use release data, customer signals, and stakeholder input to surface risks, inform decisions, and prioritize improvements
- Calibrate communications for your audience, whether that's an engineering status update or an executive-facing readiness report, keeping stakeholders informed with clarity and consistency
- Drive the automation roadmap for the systems that make EPD and GTM teams faster: AI-powered release tracking, intelligent triage, self-service launch tooling, automated stakeholder reporting, and more
- Deeply understand how product and GTM teams work today, identify the highest-value opportunities for automation, and define what to build next
- Maintain and prioritize the backlog for operational automation, working with automation engineers to translate operational insight into shipped solutions
- Define success metrics for the systems you own, measure adoption and impact, and iterate based on what you learn
- Stay deeply fluent in modern AI capabilities (LLMs, agents, copilots, automation platforms) so you can identify where they unlock step-function improvements and where they don’t
Benefits
- competitive pay
- generous learning and growth opportunities
- excellent benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
