Senior Product Operations Manager

Assembly Software

5d•Remote

About The Position

As the Senior Product Operations Manager at Assembly Software, you would be the product manager for how the Product organization runs. This role is not a coordinator keeping a status doc updated, nor a process owner for its own sake. Instead, it's for someone who treats how PMs, designers, and engineers plan, prioritize, launch, and learn as a product in itself, with real customers, real friction points, and real room to get better. You will build the scorecards leadership can read without asking anyone for an update, run the readiness process that ensures Sales and Customer Success know what's shipping before it ships, and use AI daily in how you actually work. The company is not hiring this role to keep the trains running on time; they already have that. They want someone who looks at how Product, Engineering, and Design work together and can identify exactly what's slowing them down, then goes and fixes it, whether or not it was technically their job. You will move comfortably between a spreadsheet and a hard conversation with a VP about why a process needs to change, and you'll know when to retire your own mechanism because it's stopped earning its place.

Requirements

Ability to treat how PMs, designers, and engineers plan, prioritize, launch, and learn as a product in itself.
Ability to build scorecards leadership can read without asking anyone for an update.
Ability to run the readiness process that makes sure Sales and Customer Success know what's shipping before it ships.
Ability to use AI daily in how you actually work.
Ability to identify what's slowing down Product, Engineering, and Design, and fix it.
Ability to move comfortably between a spreadsheet and a hard conversation with a VP about why a process needs to change.
Ability to know when to retire your own mechanism because it's stopped earning its place.

Nice To Haves

Experience in a Senior Product Operations Manager role.

Responsibilities

Treat how our PMs, designers, and engineers plan, prioritize, launch, and learn as a product in itself.
Build scorecards for leadership that can be read without asking anyone for an update.
Run the readiness process that ensures Sales and Customer Success know what's shipping before it ships.
Use AI daily in how you actually work.
Identify what's slowing down Product, Engineering, and Design, and fix it.
Move comfortably between a spreadsheet and a hard conversation with a VP about why a process needs to change.
Know when to retire your own mechanism because it's stopped earning its place.