Senior Product Manager

Recidiviz•Oakland, CA
•Remote

About The Position

Recidiviz is a nonprofit that builds technology to improve criminal justice decision-making and outcomes, reduce incarceration, and support safer, healthier communities. The Senior Product Manager owns complex, mission-critical problem spaces and turns them into impactful software. Working with engineers, designers, state partners, justice system leaders, and other stakeholders, this person identifies opportunities, shapes product strategy, ships products, and iterates based on user needs and outcomes. The role leads strategy and execution for agency partnerships and flagship product lines, from vision through wireframing, deployment, and iteration. It involves product discovery through interviews, workflow mapping, and hypothesis testing; translating ambiguous needs into user-centered decisions; defining and communicating impact metrics; and helping foster a clear, curious, urgent product culture. As part of a small team, the Senior Product Manager is expected to pitch in wherever needed. The position is remote-flexible, with the option to work from Recidiviz’s offices in New York City or Oakland. Domestic travel is expected to take 10–25% of working time, approximately one to three trips per quarter, including visits to prisons and parole offices. The role reports to the Chief Impact Officer.

Requirements

  • At least 5 years of product management experience building user-facing software.
  • Strong product sense and strategic intuition, with the ability to balance big-picture thinking and attention to detail.
  • Ability to lead through ambiguity and make independent decisions with imperfect data.
  • Demonstrated ability to collaborate with complex stakeholder relationships with empathy, diplomacy, and clarity.
  • Resourcefulness and willingness to roll up sleeves; ability to treat constraints as catalysts and bring ingenuity to strategy and execution.
  • Technical fluency and comfort working closely with engineers and understanding architectural tradeoffs.
  • Passion for making the criminal justice system more humane, equitable, and effective.
  • Willingness to travel domestically 10–25% of the time, about one to three trips per quarter, including visits to prisons and parole offices.

Nice To Haves

  • Experience shipping products in government, health, criminal justice, or similarly complex domains.
  • Background in startups, civic tech, or other resource-constrained, impact-driven environments.
  • Strong storytelling skills for motivating teams, aligning stakeholders, and driving change.
  • Corrections industry work experience or lived experience navigating the corrections system.

Responsibilities

  • Lead strategy and execution for one or more key agency partnerships and flagship product lines, from vision through wireframe, deployment, and iteration.
  • Translate ambiguous real-world needs into user-centric product decisions with state partners, engineers, and designers.
  • Conduct product discovery, including interviews, workflow mapping, and scrappy hypothesis testing.
  • Define metrics, track outcomes, and communicate impact to internal and external audiences.
  • Foster a product culture grounded in clarity, curiosity, and urgency.
  • Contribute broadly to the work of a small team and help wherever needed.
  • Travel domestically, including visits to prisons and parole offices.

Benefits

  • 90% medical, dental, and vision insurance coverage for the employee and dependents.
  • Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays per year.
  • 401(k) retirement plan with a 5% company match and no vesting period.
  • 12 weeks of paid parental leave.
  • Complimentary One Medical membership, subject to availability based on location.
  • Carrot partnership providing inclusive fertility and family-forming benefits, plus a growing set of hormonal health and gender-affirming care benefits.
  • Monthly ClassPass credit for personal wellness.
  • Free mental health support through Talkspace.
  • Flexible choice to work remotely or from the Oakland or Manhattan office.
  • Annual company offsite and other ad-hoc gatherings.
  • Thoughtful colleagues and mission-driven work, with the challenges and opportunities of a tech startup.
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