Senior Product Manager
About The Position
U.S. Bank is seeking a Senior Product Manager within its Custody Transformation organization to lead strategic initiatives that enhance and modernize custody platforms and processes. The role involves understanding end-to-end custody workflows, identifying opportunities for improvement, and partnering across multiple product areas to deliver solutions that drive business outcomes and operational efficiency. Product Managers at U.S. Bank drive product visioning, planning, and development to advance the bank’s human-plus-digital product strategy and respond to changing economic, technological, and customer needs. The Senior Product Manager connects customer experience, digital, technology, and business-line strategy to identify and prioritize product and portfolio opportunities, then establishes product vision, charter, and roadmap. The role manages the end-to-end product lifecycle, defines outcomes and Objectives and Key Results (OKRs), and partners with agile, experience design, technology, and risk teams to deliver customer and business outcomes. For technical products, the role also focuses on technical features, debt reduction, and modernization. U.S. Bank describes its benefits as supporting employees’ health, financial security, and peace of mind. The stated benefits include healthcare coverage, life and disability insurance, pregnancy disability and parental leave, retirement plans, paid vacation and holidays, adoption assistance, and sick and safe leave accruals. The stated pay range is $133,365 to $156,900; actual pay may vary by role location.
Requirements
- Product Management experience.
Nice To Haves
- Expertise in critical interdependencies among product-model system elements and the ability to plan and design synchronized solutions using business metrics, key performance indicators, design systems, service blueprints, and reusability.
- Ability to anticipate shifting market priorities and internal and external customer needs in ways that consistently add value.
- Strong customer centricity and ability to implement strategies and techniques that promote positive customer experiences across product and service touchpoints.
- Knowledge of technical aspects of software products and ability to design, configure, and integrate them.
- Knowledge of Agile ways of working.
- Knowledge of risk assessment and control processes, tools, and techniques, and ability to apply risk management to diverse situations.
- Preferred skills include product P&L, product strategy, vision and planning, product discovery and development, channel alignment and management, adoption, customer experience research and execution, Agile ways of working, go-to-market and sales channels, performance measurement and optimization, marketing and analytics, and customer centricity.
Responsibilities
- Identify, analyze, and interpret business data using appropriate techniques to meet business needs and requirements.
- Connect U.S. Bank, customer experience, digital, technology, and business-line strategy to identify and prioritize product and portfolio opportunities.
- Establish product vision, charter, and roadmap.
- Define product outcomes and OKRs to prioritize features and epics, and break work into actionable steps for product discovery, design, development, and delivery.
- Manage the end-to-end product lifecycle and drive the product roadmap using OKRs.
- Create products in partnership with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
- For technical products, manage technical features, debt reduction, and modernization, applying expertise in the technology required by the product.
- Understand end-to-end custody workflows and identify opportunities to improve custody platforms and processes.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability insurance.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase and 401(k) contribution and pension, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
