Senior Product Manager, Air Shopping Platform

Expedia Group•Seattle, WA

2d•$173,000 - $277,000

About The Position

Expedia Group is hiring a Senior Product Manager for its Air Platform, which helps travelers find and book flights across its brands and shopping surfaces. The role owns product quality and relevance measurement across Air Search surfaces and recommendations, turning questions about relevance, ranking, and engagement into clear metrics, credible evaluations, and roadmap decisions. The work will influence traveler search and recommendation experiences and help teams assess ranking and personalization changes with confidence. The position spans search quality, recommendation experiences, airline content, marketplace economics, and high-scale systems. It works closely with Ranking and Personalization ML Science, ML Engineering, Search Engineering, Analytics, Marketing, Finance, Airline Supply, and other platform and marketplace teams. The role also helps shape how Expedia flight offers appear across metasearch platforms, search engines, and other acquisition channels. The Senior Product Manager will lead the vision and roadmap for flight search and recommendation quality measurement; define and track product metrics; establish evaluation systems using curated queries, human relevance annotations, and LLM-as-judge scoring; and connect offline model-quality measures with online indicators. The role also leads competitive benchmarking, uses customer insights and experiments to guide investment, and contributes to the long-term Air Search and Recommendations vision and an 18-month air-commerce roadmap.

Requirements

8+ years of relevant professional experience in product management with a bachelor’s degree, 6+ years with a master’s degree, or equivalent related professional experience.
Strong technical aptitude and ability to engage deeply on search and recommendation systems, platform architecture, APIs, scalability, and performance trade-offs.
Proven experience partnering closely with Engineering and technical teams to deliver complex products and measurable business outcomes.
Demonstrated ability to define product metrics, use data and experimentation, and apply analytical thinking to inform strategy and prioritization.
Strong stakeholder-management skills, with the ability to influence and drive alignment without direct authority.
Exceptional ownership, bias for action, curiosity, and ability to operate effectively in ambiguous environments.

Nice To Haves

Experience in search, recommendations, ranking, personalization, relevance measurement, or online experimentation for consumer products.
Familiarity with evaluating search or recommendation quality using offline metrics such as NDCG@10, online proxies, human relevance judgments, or LLM-assisted evaluation.
Experience with airline shopping, travel technology, flight distribution, metasearch, online travel marketplaces, or ecommerce.
Understanding of airline economics, supplier connectivity models, fare content, distribution costs, and marketplace dynamics.
Experience with large-scale consumer products, high-volume search systems, pricing platforms, or transactional marketplaces.
Understanding of traffic acquisition, performance marketing, and customer acquisition economics.
Demonstrated ability to communicate complex business and technical trade-offs and influence technical strategy with senior Engineering and cross-functional leaders.

Responsibilities

Own the product vision and roadmap for flight search and recommendation quality measurement, translating target outcomes and KPIs into measurable delivery milestones.
Define and own product metrics for search relevance and recommendation quality, establish success measures, review them regularly, and hold the roadmap accountable to outcomes.
Partner with Ranking and Personalization ML Science, ML Engineering, and Search Engineering to define and evaluate ranking and recommendation model quality and inform trade-offs on model changes.
Set up and scale the search relevance evaluation system, including a curated query corpus, human relevance annotations, and LLM-as-judge scoring; report results through the Search Health program and extend evaluation to recommendation surfaces.
Connect offline model-quality metrics with online indicators to assess changes and guide prioritization.
Lead competitive benchmarking of flight search relevance and recommendations and translate findings into prioritized product, ranking, and personalization investments.
Use customer insights, experimentation, and performance data to identify opportunities, validate hypotheses, and measure traveler and business impact.
Partner with Airline Supply, marketplace, and platform teams to improve offer visibility, content quality, pricing competitiveness, and shopping performance.
Shape how Expedia flight offers are surfaced across metasearch platforms, search engines, and other high-scale acquisition channels, balancing relevance and customer experience with traffic economics and business performance.
Work with Engineering on search architecture, content retrieval, caching, latency, content freshness, connectivity, and system scalability; evaluate trade-offs among coverage, search costs, performance, and traveler experience.
Align cross-functional stakeholders on priorities, success metrics, and execution across complex dependencies, maintaining delivery momentum as needs and evidence evolve.
Shape the long-term Air Search and Recommendations vision and contribute to an 18-month roadmap for Expedia Group’s air-commerce strategy.